CUSTOMER2026-06-22 01:42:52· chat/gorgias_chat
> How do I pick the right size?
Not sure about your size? You can check our Size Guide to find your perfect fit 💕
Still have questions? I’m here to help!
> Yes
I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
AGENT2026-06-22 01:43:21· chat/helpdesk
Hi there! I’m Kelly, and I'll be helping you today. :)
AGENT2026-06-22 01:43:30· chat/helpdesk
Which style you are looking at, please?
CUSTOMER2026-06-22 01:43:34· chat/gorgias_chat
hey Kelly! thank you :)
CUSTOMER2026-06-22 01:43:47· chat/gorgias_chat
i'm interested in the VINCA - GRAPE NEOPRENE TRIANGLE BIKINI SET
AGENT2026-06-22 01:44:02· chat/helpdesk
Fab!
To further help you with sizing, do you have access to a cloth tape measure?
CUSTOMER2026-06-22 01:45:07· chat/gorgias_chat
yes :) i already took my measurements, but im in between sizes XXS and XS for the top. my measurements are 80 cm Bust (with a good fitting non padded bra) and 70 cm under bust , i wear an A cup
AGENT2026-06-22 01:45:45· chat/helpdesk
Noted. Thanks much.
May I know if the bust measurement is the measurement of the most protruding part of the bust?
CUSTOMER2026-06-22 01:47:27· chat/gorgias_chat
yes, it is :) and what i struggle the most with bikini tops is that they usually are a bit loose on me, so when i reach to grab something or move around, i might flash people 🙈 i have gaps on the cup
AGENT2026-06-22 01:48:36· chat/helpdesk
Thanks.
As for the measurements, you can get an XS top in Vinca.
AGENT2026-06-22 01:49:02· chat/helpdesk
Vinca has ties on back and shoulder, you can adjust the fit
AGENT2026-06-22 01:49:39· chat/helpdesk
Do you need help with bottom sizing?
CUSTOMER2026-06-22 01:49:43· chat/gorgias_chat
got it, thank you! and for the bottom, my measurements are 62 cm waist, 92 cm hips , an XS in cheeky style would work?
AGENT2026-06-22 01:50:34· chat/helpdesk
Got it.
What's your bottom size in general? Are you more of a size 0,2,4 or 6 US sizing?
CUSTOMER2026-06-22 01:50:54· chat/gorgias_chat
i'm not sure i'm US sizing , but EU i wear 34
AGENT2026-06-22 01:51:06· chat/helpdesk
Noted.
Are you more of an XSMALL in MOST of your bottoms? Like short, pants, jeans, leggings, skirt, underwear etc?
CUSTOMER2026-06-22 01:51:07· chat/gorgias_chat
in*
CUSTOMER2026-06-22 01:51:37· chat/gorgias_chat
no, underwear and leggings usually S fits better
CUSTOMER2026-06-22 01:52:18· chat/gorgias_chat
if something is high waisted i go for XS, but for underwear or gym wear S
AGENT2026-06-22 01:52:54· chat/helpdesk
May I know if the hip measurements is the most protruding part of your bum?
CUSTOMER2026-06-22 01:53:21· chat/gorgias_chat
yes, it is :) 92 cm
AGENT2026-06-22 01:53:44· chat/helpdesk
Do you mind measuring your lower waist.
AGENT2026-06-22 01:53:52· chat/helpdesk
Lower waist : please measure the area 3 inches below the belly button that is on the hip bones.
CUSTOMER2026-06-22 01:54:03· chat/gorgias_chat
yes, just a sec
CUSTOMER2026-06-22 01:55:40· chat/gorgias_chat
it's 81.5 cm
AGENT2026-06-22 01:56:18· chat/helpdesk
You can get an XS bottoms.
CUSTOMER2026-06-22 01:56:36· chat/gorgias_chat
got it thanks ! ☺️
AGENT2026-06-22 01:57:21· chat/helpdesk
It's been a pleasure assisting you.
Do you have any other concerns that I can help you with?
CUSTOMER2026-06-22 01:58:03· chat/gorgias_chat
in case it's not fitting right, can i exchange for another size ?
AGENT2026-06-22 01:59:23· chat/helpdesk
Yes, you can! As long as the bikini requirements are met, you may send it back for exchange/refund.
You may check all details in here: https://triangl.com/a/returns
We have a 14-day return policy, which means you have up to 14 days after receiving your item to request for a refund or exchange.
CUSTOMER2026-06-22 01:59:57· chat/gorgias_chat
amazing! and do you ship to Mexico?
AGENT2026-06-22 02:01:50· chat/helpdesk
Yes, we do ship worldwide.
CUSTOMER2026-06-22 02:02:47· chat/gorgias_chat
perfect, thank you Kelly 😊
AGENT2026-06-22 02:03:37· chat/helpdesk
Please let me know if there’s anything else I can help with before closing the chat.
AGENT2026-06-22 02:05:46· chat/helpdesk
I’ve noticed you’re away for quite some time, I’m closing our chat session now. However, my colleagues and I are here should you have any further questions.xx