11,901 tickets1-100

Re: Conversation with Julie Landy

Julie Landy · sarahlandy33@gmail.com · Gorgias #226930282

closed
Opened
19 Jun 2026, 14:48
Closed
22 Jun 2026, 15:07
Assignee
Pearl - Returns Team
CSAT
1/5
customer careretreturnstrianglai_answeredai_handoverai_processingchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-19 14:48:50· chat/gorgias_chat
    Was my exchange request processed?
  2. AI_AGENT2026-06-19 14:49:13· chat/api
    Hi, welcome to TRIANGL! I am connecting you with one of our team members now — a live agent will be with you shortly to look into this for you.
  3. AGENT2026-06-19 14:51:17· chat/helpdesk
    Hi Julie x
  4. AGENT2026-06-19 14:51:45· chat/helpdesk
    I'm Michelle, and I'll be helping you from here.
  5. AGENT2026-06-19 14:51:55· chat/helpdesk
    Could you kindly share the order number please?
  6. AGENT2026-06-19 14:53:42· chat/helpdesk
    Are you still online?
  7. AGENT2026-06-19 14:55:26· chat/helpdesk
    Seems you're no longer online; I'll end this chat now. Kindly start a new session for further help. Wishing you a lovely day xx
  8. CUSTOMER2026-06-19 15:35:22· email/email
    Hi Michelle, The order number is 2352056NA.
  9. CUSTOMER2026-06-20 17:01:23· email/email
    Hi Michelle, Is there any update?
  10. AGENT2026-06-22 15:07:34· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/ticket/227292616
Replies are sent through Open Doors, so they stay on the customer record.