I am attempting to complete my return but don't know what the dispatch note is?
CUSTOMER2026-06-02 16:45:53· chat/gorgias_chat
help
AI_AGENT2026-06-02 16:46:26· chat/api
Hi Katarina, welcome to TRIANGL!
The dispatch note is the document that came with your order and should be included inside your return parcel. It helps the warehouse correctly identify your return.
Do you have the dispatch note with your order? If not, I can connect you with someone who can send you a copy to help complete your return.
Replies are sent through Open Doors, so they stay on the customer record.