11,901 tickets1-100

Re: I have a return request pending. I want to make sure I can send them back on time, Okay well as long ...

Chandler Harbaugh · charb.vet@gmail.com · Gorgias #227075800

closed
Opened
21 Jun 2026, 01:45
Closed
21 Jun 2026, 01:48
Assignee
Ai Agent Bot
Order
2350936
trianglai_answeredai_closeai_processingai_snoozechannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-06-21 01:45:09· chat/gorgias_chat
    I have a return request pending. I want to make sure I can send them back on time
  2. AI_AGENT2026-06-21 01:45:25· chat/api
    Hi, welcome to TRIANGL! Could you please verify your identity by using the verification button? This will allow me to access your order details and confirm the exact return deadline to ensure you can send the item back on time.
  3. AI_AGENT2026-06-21 01:47:06· chat/gorgias_chat
    Signed in successfully.
  4. AI_AGENT2026-06-21 01:47:24· chat/api
    Hi, welcome to TRIANGL! A pending return status means our Returns Team is currently reviewing your request manually before approval. They take up to 2 business days to review return requests, and you will receive an email with the next steps once the review is complete. There is nothing you need to do right now about the return deadline. Is there anything else I can help you with?
  5. CUSTOMER2026-06-21 01:47:54· chat/gorgias_chat
    Okay well as long as I requested the refund I. The time period I am ok?
  6. AI_AGENT2026-06-21 01:48:12· chat/api
    I checked for you. Your return request for order #2350936NA was submitted within the allowed 14-day return period from the delivery date. So, you're good to go for the refund process. Is there anything else I can help you with?
  7. CUSTOMER2026-06-21 01:48:35· chat/gorgias_chat
    Thank you!
  8. AI_AGENT2026-06-21 01:48:44· chat/api
    I'll close this ticket now since your return request is within the allowed period and everything's set. Is there anything else I can help you with?
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