Re: ORDER #2348102NA

Dear Antonia, We have received your Exchange Request #D1EF182938507. We are eager to assist but unfortunately, the style (MICA - COOKIE Top SPP Bottom XS / Standard / Cheekiest) you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-23 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2348102NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service (while avoiding express shipping) and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Denise xx

pending approval 2348102NA D1EF182938507 clarify ex items / aoos MICCOOTOPSPP 19 STACOOCBOTXS 24

Hi Georg, Thank you for following up, and we sincerely apologise for the delay in getting back to you. We understand your frustration and appreciate your patience while waiting for assistance with your return. When multiple messages are sent in the same email thread, it pushes your ticket back in the queue, which may result in a delay. Please use the updated shipping code below to waive the shipping fee on your new purchase: EXCHANGE-TRIANGL-24 Once you have placed your new order, please email us your new order number and we will provide you with the complete return instructions for your original item. Thank you for your understanding and we look forward to your next email. Kindest, Lynn xx

Hi Antonia, Thank you for getting back to us and sharing your new Order #2369269NA. Your return for Order #2348102NA has been accepted. Please find your return instructions below. Just a heads-up, you may receive an automated email stating that your exchange request has been approved. Please feel free to disregard that message, as we will be proceeding with a refund for your order as requested. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MICA - COOKIE - Top / S+ :: Bottom / S / Standard / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: D1EF182938507 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Nikka

RF & REP: 2348102NA / D1EF182938507 ZigZag error: cannot change request to RF

2348102NA / D1EF182938507 6/26/2026 #2348102NA D1EF182938507 GEORG FELDSCHMIED MICCOOTOPSP 1 USPS4209457823079505513063786175055010 342944 6/29/2026 6/26/2026 #2348102NA D1EF182938507 GEORG FELDSCHMIED STACOOCBOTS 1 USPS4209457823079505513063786175055010 342945 6/29/2026