Re: Order #2370430NA

Dear Antonia, We have received your Refund Request for Order Number #2370430NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom, and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? Kindest, Gelou

Pending Approval: 2370430NA / 6BDFAE2947461 | Clarify RF request

Dear Antonia, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the refund request and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Gelou

Hi Antonia, Thank you for letting us know. We’re happy to hear that you’ve decided to keep the whole set, and we appreciate you taking the time to update us. We’ll be closing this ticket now, but please feel free to get in touch with us again if you need any further assistance. We’ll be more than happy to help. Thank you again, and we hope you enjoy your set! Kindest, Reena