Dear Stella,
We have received your Exchange Request for Order 2353994NA.
We are sorry to hear the bikini wasn't right for you. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability.
We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request.
Looking forward to your reply!
Kindest,
Joan
AGENT2026-06-15 03:57:36¡ email/helpdeskINTERNAL
Pending Approval: #2353994NA / 13FBE72938670 | Clarify EX items
CUSTOMER2026-06-18 04:00:53¡ email/email
Yes, I confirm.
I would like :
SOFI - PADDLE POP OMBRE Halter Bikini TopĂ 1
M
PADDLE POP OMBRE Bikini BottomĂ 1
M / Standard / Cheeky
AGENT2026-06-21 04:05:19¡ email/helpdesk
Hi Stella,
Thank you for getting back to us.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: SOFI - PADDLE POP OMBRE L Top & L / Standard / Cheeky Bottom
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: SOFI - PADDLE POP OMBRE M Top & M / Standard / Cheeky Bottom
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 13FBE72938670
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Reena