Re: Return request

Hi Sophie, Thank you for getting in touch - we love hearing from you and value your feedback. What was the reason your order wasn't right - fit, style, color? Please let us know the following: Returning Style Name Top / Bottom: The style name and the sizes you need for both the top and bottom (including the bottom shape and style, if applicable and of the same price as your original order), and we’ll guide you through the exchange process. If you’d prefer a refund instead, please confirm which set/style name you are returning, and we’ll provide return instructions. Kindly note that refunds require the full set (top, bottom, and bag/pouch) to be returned, as we’re unable to process partial returns. Let us know how you’d like to proceed, and we’ll be happy to assist. Kindest regards, Denise xx

pending approval #2358606NA dod June 16, 2026

Hi Sophie, Thank you for confirming your return request. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: 1. JARA - SKY HIGH Blue Balconette Bikini Top S+/ Bottom L / Tie-side / Cheeky 2. SOFI - PINK CANDY VELVET Halter Bikini Top S/ Bottom L / Tie-side / Cheeky 3. SOFI - PINK CANDY VELVET Halter Bikini Top S/ Bottom L / Tie-side / Cheeky 4. ELLI - LONI Stripe Crochet Short L 5. FREDY - MULBERRY Purple Short L 6. MALA - MULBERRY Purple Balconette Bikini Top M/ Bottom L / Tie-side / Cheeky (Send the 2 shorts and 4 full sets with bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2358606NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

#2358606NA 2358606NARF

FP 2358606NA / 2358606NARF SD 6/26/2026 ADD 7/01/2026 WH 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS SIDPIN3ABOTL 2 UPS1Z3V278W0385632350 344348 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS TIEMULBBOTL 1 UPS1Z3V278W0385632350 344349 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS TIESKY3BBOTL 1 UPS1Z3V278W0385632350 344350 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS FREMULBOTL 1 UPS1Z3V278W0385632350 344351 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS MALMULTOPM 1 UPS1Z3V278W0385632350 344352 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS SOFPIN3TOPS 2 UPS1Z3V278W0385632350 344353 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS N/A 1 UPS1Z3V278W0385632350 ELLI- LONI L 344354 7/2/2026 7/1/2026 #2358606NA N/A SOPHIE MOUROS N/A 1 UPS1Z3V278W0385632350 SKY HIGH TOP S 344355 7/2/2026