Re: TRIANGL Order #2364490NA

Dear Noa, Thank you for your recent purchase! Unfortunately, we have received many orders for the STELL - BLUE BLOSS CHECK Scoop Bikini M in Top, and have since run out of stock. We're in the process of securing more but the ETA for this style is still to be determined. We might have an ETA within the next 2 - 3 days. Are you willing to wait for an update from us then? Please let us know. We await your reply!

Dear Noa, Thank you for your email, and I completely understand your frustration. I'm very sorry for the disappointment and confusion this has caused. At the moment, we do not yet have a confirmed restock date for the STELL - BLUE BLOSS CHECK Scoop Bikini Top in size M. Our team is currently working to secure additional stock, and we're expecting to receive an update within the next 2–3 days. I also understand your concern about the style appearing available on the website after you placed your order. Unfortunately, due to the volume of orders we receive, inventory discrepancies can occasionally occur when multiple orders are placed around the same time. We can assure you that stock is not intentionally allocated to customers who ordered after you ahead of existing orders. We know this is disappointing, especially after you've already been waiting for your bikini. If you're happy to wait a little longer, we'd be glad to update you as soon as we receive more information regarding the restock. Alternatively, you can choose a different bikini within the same price range as a replacement. Thank you for your patience and understanding, and again, we're very sorry for the inconvenience. Please let us know how you wish to proceed. Kindest, Trish

Dear Noa, Thank you for the confirmation. Your chosen bikini will hopefully arrive at the warehouse soon. We understand how important this is to you and are working hard to dispatch your order as quickly as possible. Once your order has shipped, you’ll receive a separate email with your tracking information. Please also check your Spam or Junk folders just in case. If you have any other questions or concerns about your order, please reach out anytime, and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Thank you for your patience and understanding. Kindest, Trish

Dear Noa, Thank you for checking in. Unfortunately, we still do not have a confirmed replenishment date for your bikini at this time. We're continuing to monitor the situation closely, but we're unable to provide an estimated shipping date just yet. If you'd prefer not to wait any longer, you're welcome to select up to 3 replacement styles within the same price range from our website. We'll check their availability and get back to you so you can make a final choice. Alternatively, if you'd still like to wait for your original selection, we're happy to keep your order on hold and will provide an update as soon as we receive more information. Please let us know how you'd like to proceed. Kindest, Anna x

Dear Noa, Thank you for letting us know, and we appreciate your continued patience while we wait for an update on the STELL - BLUE BLOSS CHECK Scoop Bikini Top in size M. Regarding your shipping address, we'd be happy to look into updating it for you. Could you please send us your new address in the format below? RECIPIENT'S NAME: COMPANY/BUSINESS NAME (if applicable): STREET line 1 (House/Street # or name, Bldg, etc): STREET line 2 (Apt/Unit #, or Floor, etc / if applicable): CITY: STATE/PROVINCE: COUNTRY: ZIP/POSTCODE: PHONE: Please note that we can only update the shipping address if the new address is within the same state/province and country as the original shipping address. If you're moving to a different state/province or country, you may need to cancel your order and place a new one using your preferred address. Please note that we cannot guarantee the availability of the same items from your original order if you choose to cancel and place a new order. Additionally, the STELL - BLUE BLOSS CHECK is currently out of stock and therefore cannot be repurchased at this time. Thank you again for your patience and understanding. Please let us know how you wish to proceed. Thanks! Kindest, Trish

Dear Noa, Thank you for confirming your details. Your chosen bikini will hopefully arrive at the warehouse soon. We understand how important this is to you and are working hard to dispatch your order as quickly as possible. This is to confirm that we’ve updated your shipping information as requested. Please review the details below: Noa Rahamim LVL29 Apartments 6000 Columbus Ave Apt 1703 Plano TX 75024 United States +1 682-716-3775 If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships. Regarding the size difference, Yes, there is a difference in the sizing. For Size L, the measurements are: Cup Size: C–DD Underbust: 86–92 cm Overbust: 95–100 cm Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email but rest assured, your order has been updated as promised. You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case. If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Jesselle

Dear Noa, Thank you for confirming your details. Upon checking, we still do not have the STELL - BLUE BLOSS CHECK Scoop Bikini Top in M. We're sorry for the inconvenience this has caused. We’ve manually re-entered your order in our system to be re-processed. Your new order number is #2374056NA for the following styles and sizes: 1 x BOEY - DEIA Bucket Hat 1 x STELL - BLUE BLOSS CHECK Scoop Bikini Top in L 1 x BLUE BLOSS CHECK Bikini Bottoms in S / Gathered / Cheeky Our order processing timeframe is 1–2 business days, and shipping usually takes 3–5 business days after that. You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case. We thank you for your continued patience and understanding. If you have any other questions about your order, please reach out to us anytime and we’ll be glad to assist. For follow-ups, we kindly ask that you include all of your questions in one email so we can handle them efficiently. Kindest, Katrina x

Dear Noa, Thank you for reaching out to us again. I completely understand your concern, and I'm happy to clarify this for you. The order confirmation email only shows a preview of your items, which can sometimes make it look incomplete. I’m happy to confirm that your order #2373141NA went through successfully for the following items: Please expect a separate email including your tracking details once available. Be sure to check your Spam/Junk folders. If you have other questions or concerns about your order, reach out to us anytime, and we will gladly assist you. For follow-ups, please include all of your questions or concerns in one email so we can address them all efficiently. Kindest, Anna x