Re: Your request # 0053312940431: Pending Approval

Hi Francesca, Thank you for your message and for your interest in exchanging your item. We are confirming your exchange request and have approved the exchange for the following item: Returning: SOFI - COOKIE Halter Bikini Top S (Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.) Exchanging For: MICA - COOKIE Scoop Bikini Top M (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: RA0053312940431 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

EX 2354641NA RA0053312940431 MICCOOTOPM 33

Hi Frankie, Thanks for reaching out! We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. I just wanted to kindly remind you, as mentioned on our website, that customers are responsible for covering the return shipping costs. You can find more information here: https://triangl.com/pages/faqs?tab=returns Please note that we don't provide return labels, and unfortunately, we are unable to cover or reimburse the cost of returning items for exchanges or refunds. We recommend using the most affordable registered or trackable mailing service to ensure the return process goes smoothly. Please make sure to keep a record of the tracking details, as we can’t be held responsible for any lost items during the return process. Once your shipment has been posted, please email us a copy of your postage receipt showing the tracking number and courier used so we can monitor and proceed with your request. If you have any other questions or need assistance, we’re always here to help! Kindest, Geelah

RT https://triangl.gorgias.com/app/ticket/228724264