31,919 tickets1-100

Return Request E9597E2930923

Camila Finkelstein · finkelsteincamila@gmail.com · Gorgias #224271055

closed
Opened
3 Jun 2026, 08:02
Closed
3 Jun 2026, 09:48
Assignee
Nikka - Returns Team
returnsreturns_approvedreturns_follow-uptrianglvipchannel-email

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  1. CUSTOMER2026-06-03 08:02:07· email/email
    Hello, I want to return one of the items of my order #2344053NA because it doesn't fit. I requested it through the website but since yesterday it says that it's pending approval. I leave for a long trip tomorrow and I need to make the return today otherwise I won't be able to do it before I leave. Can you please confirm what are the next steps? Thank you
  2. AGENT2026-06-03 09:48:07· email/helpdesk
    Dear Camila, Thank you for confirming your return request. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ELLI - LEMONADE Crochet Stripe Short S (Send the Shorts in their original plastic packaging.) Return Authorization (RA) Number: E9597E2930923 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (For customers located in EU member countries only): Netherlands TRIANGL RETURNS Incheonweg 7 1437EK Rozenburg The Netherlands ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn
  3. AGENT2026-06-03 09:48:11· email/helpdeskINTERNAL
    #2344053NA E9597E2930923
  4. AGENT2026-06-14 04:45:20· email/helpdeskINTERNAL
    2344053NA / E9597E2930923 6/9/2026 #2344053NA N/A CAMILA FINKELSTEIN ELLLEM2BOTS 1 CC084703037FR NO RA CODE 1630 6/10/2026
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