Hi, I just got my bikini in the mail and it is covered in black ink.
Please help me resolve this issue ad soon as possible.
Thank you
AGENT2026-05-25 09:19:24· email/helpdesk
Dear Brenna,
Thank you for reaching out to us.
We're sorry to hear that you received a bikini with black ink stains on it. Can you please send us at least 2 photos showing the problem area?
From there, we will assess your concern and look into this further.
We look forward to hearing from you.
Kindest,
Elaine xx
AGENT2026-06-02 02:22:08· email/helpdesk
Dear Brenna,
I hope this email finds you well. We’re reaching out to follow up on our previous email regarding a bikini with black ink stains on it and wanted to kindly remind you that we’re awaiting your response to proceed further.
Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you.
Thank you for your attention to this matter, and we look forward to hearing from you soon.
Kindest,
Joanna
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