30,691 tickets1-100

How do I pick the right size?

Fabia Fruck 路 fabia.fruck@hotmail.de 路 Gorgias #221084090

closed
Opened
13 May 2026, 14:12
Closed
13 May 2026, 14:53
Assignee
Unassigned
Order
2339364
customer caresiztrianglai_handoverchannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-13 14:12:13路 chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 馃挄 Still have questions? I鈥檓 here to help! > Yes I鈥檓 connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-05-13 14:14:19路 chat/helpdesk
    Hi! I'm Michelle, and I'll be helping you from here x
  3. CUSTOMER2026-05-13 14:14:39路 chat/gorgias_chat
    Hi, I鈥榤 really not sure what size I should get. The reviews I read about triangl always say your sizing runs really small and that you should size up. Based on the measurements (if I did them correctly) say I need a M top and L bottom, but in many videos I saw these looked maybe too small and I鈥檓 inclined to size up, because I don鈥檛 want a bikini that鈥檚 too small and don鈥檛 want to return it ideally.
  4. AGENT2026-05-13 14:15:06路 chat/helpdesk
    No worries, let me assist you with sizing :)
  5. AGENT2026-05-13 14:15:31路 chat/helpdesk
    We've updated our sizing last year (2025) around the 1st quarter. It now runs truer to size.
  6. AGENT2026-05-13 14:15:46路 chat/helpdesk
    For reference, which particular set are you eyeing to get please?
  7. AGENT2026-05-13 14:16:39路 chat/helpdesk
    Great picks!
  8. AGENT2026-05-13 14:17:02路 chat/helpdesk
    To double checking the sizing, could you kindly share your bust and underbust measurements as well as your usual number size for bottoms in general?
  9. CUSTOMER2026-05-13 14:17:44路 chat/gorgias_chat
    One sec
  10. AGENT2026-05-13 14:17:50路 chat/helpdesk
    No rush
  11. CUSTOMER2026-05-13 14:18:06路 chat/gorgias_chat
    To I measure on my skin or on top of my bra?
  12. AGENT2026-05-13 14:18:32路 chat/helpdesk
    Kindly measure with a bra on. Wrap the tape comfortably, neither too tight nor too loose.
  13. CUSTOMER2026-05-13 14:21:12路 chat/gorgias_chat
    91cm overbust 80,5 underbust
  14. CUSTOMER2026-05-13 14:21:19路 chat/gorgias_chat
    Do you have the same picture for the bottom
  15. AGENT2026-05-13 14:21:28路 chat/helpdesk
    Let me check. Hang on
  16. AGENT2026-05-13 14:22:09路 chat/helpdesk
    Here's for the hip/bum
  17. CUSTOMER2026-05-13 14:23:45路 chat/gorgias_chat
    The widest part is 113cm
  18. CUSTOMER2026-05-13 14:24:00路 chat/gorgias_chat
    Does it help if I send you a picture of me in underwear
  19. AGENT2026-05-13 14:24:34路 chat/helpdesk
    We can't base the recommendation on photos but measurements will do.
  20. AGENT2026-05-13 14:24:45路 chat/helpdesk
    Kindly also measure your waist (the narrowest part)
  21. CUSTOMER2026-05-13 14:25:34路 chat/gorgias_chat
    77cm
  22. AGENT2026-05-13 14:25:59路 chat/helpdesk
    Appreciate you measuring. Checking these with our sizing. One moment, please.
  23. CUSTOMER2026-05-13 14:26:08路 chat/gorgias_chat
    Okay
  24. AGENT2026-05-13 14:26:45路 chat/helpdesk
    Thanks!
  25. AGENT2026-05-13 14:27:04路 chat/helpdesk
    You're a size M for the top and you can size up to L if you prefer more coverage.
  26. AGENT2026-05-13 14:27:21路 chat/helpdesk
    For bottoms, could I note your usual number size in general please? UK 4-14 / EUR 32-42
  27. CUSTOMER2026-05-13 14:27:50路 chat/gorgias_chat
    Bottom usually EUR 42, sometimes 40
  28. AGENT2026-05-13 14:28:57路 chat/helpdesk
    Got it
  29. CUSTOMER2026-05-13 14:29:13路 chat/gorgias_chat
    I would be a 40, but my widest part makes it a 42 and I need to tailor all my trousers etc. so not sure if I need a L or XL because a bikini doesn鈥檛 sit on my widest part
  30. AGENT2026-05-13 14:30:07路 chat/helpdesk
    Considering your bottoms size and hip measurement, I'd suggest taking the XL bottoms, which fit size 42. But if you can consider Large for a more snug fit.
  31. CUSTOMER2026-05-13 14:30:57路 chat/gorgias_chat
    Okay
  32. CUSTOMER2026-05-13 14:31:18路 chat/gorgias_chat
    You you have any content of people with size L or XL wearing your bikinis
  33. CUSTOMER2026-05-13 14:31:31路 chat/gorgias_chat
    Most of your content is in small sizes
  34. AGENT2026-05-13 14:31:55路 chat/helpdesk
    We do. Let me just check in on the photos.
  35. CUSTOMER2026-05-13 14:32:15路 chat/gorgias_chat
    Amazing
  36. AGENT2026-05-13 14:39:02路 chat/helpdesk
    You can also check in on our tagged photos on Instagram: https://www.instagram.com/triangl/tagged/
  37. CUSTOMER2026-05-13 14:39:16路 chat/gorgias_chat
    What sizes do the girls wear?
  38. AGENT2026-05-13 14:43:35路 chat/helpdesk
    So sorry for the slow response.
  39. AGENT2026-05-13 14:43:51路 chat/helpdesk
    The one in red is wearing the Medium top and Large bottoms.
  40. AGENT2026-05-13 14:44:49路 chat/helpdesk
    I'm double checking Drew's (the one in Dara) sizing.
  41. CUSTOMER2026-05-13 14:44:59路 chat/gorgias_chat
    Thank you!
  42. AGENT2026-05-13 14:47:20路 chat/helpdesk
    Appreciate your patience
  43. AGENT2026-05-13 14:47:29路 chat/helpdesk
    She's wearing XL top and bottoms in DARA JETT
  44. AGENT2026-05-13 14:48:42路 chat/helpdesk
    Is there any other questions you might have in mind?
  45. AGENT2026-05-13 14:50:40路 chat/helpdesk
    Are you still with me?
  46. CUSTOMER2026-05-13 14:50:52路 chat/gorgias_chat
    Thank you.
  47. AGENT2026-05-13 14:51:12路 chat/helpdesk
    You're welcome x
  48. AGENT2026-05-13 14:51:17路 chat/helpdesk
    Is there anything else I can assist you with?
  49. AGENT2026-05-13 14:53:14路 chat/helpdesk
    Guess you're all set; feel free to chat with us here anytime you need help. Wishing you a lovely Wednesday xx
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