You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
start-return-or-exchange
Firstname:
Lily
Lastname:
Milewski
Email:
lilyandra0709@gmail.com
Phone:
6156043422
Ordernumber:
2312172NA
Body:
Hello,
We have already exchanged the top to this suit once, due to the
top being way to small. Unfortunately, the metal clasp on the
new top has just broken. This is VERY frustrating, considering
the cost of this bathing suit. We would like to exchange this top
for a jew one, can we please start this process?
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AGENT2026-05-03 03:15:06· email/helpdesk
Dear Lily,
Thank you for reaching out, and I’m sorry to hear about the issue with your bikini. I understand how disappointing that must be.
To help us locate your order and assist you further, could you please send us a new email using the email address that was used when the purchase was made? This will allow us to quickly access your order details and review the situation properly.
When you do, please include “In relation to Ticket #219458594” in the subject line or within your email so we can easily link it to this conversation.
Once we have that, we’ll be happy to take a closer look and guide you on the next steps.
Looking forward to your email!
Kindest,
Nikka