You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Corbette
Lastname:
Padilla
Email:
corb_sosa@yahoo.com
Phone:
+1 806 773 1944
Ordernumber:
2305445NA
Body:
Hello,
I am trying to exchange 2 swimsuits. I am outside of the 14 day
window, unfortunately I didn't know the policy. These were gifts
for my daughter so I don't need to return, I would just like to
exchange. I bought these way ahead of time before giving them to
her as gifts. 2 of the suits didn't fit well. So is there
anyway I can just swap them out for 2 other suits?
Thank you!
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AGENT2026-05-05 06:00:05· email/helpdesk
Dear Corbette,
Thank you for reaching out to us. We truly appreciate your support and understand that returning an order can be disappointing.
Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon checking, your order was delivered on April 6, 2026, and your request was sent on May 5, 2026, which unfortunately falls outside of this timeframe.
We’re really sorry that we’re unable to accommodate your request in this instance. If there’s anything else we can do to assist you, please don’t hesitate to let us know—we’d love to help in any way we can.
You can also find more details about our Returns Policy here:
[https://triangl.com/a/returns
https://triangl.com/pages/frequently-asked-questions
Thank you for your understanding, and please let us know if we can assist you with anything else.
Kindest regards,
Reena
AGENT2026-05-05 06:00:12· email/helpdeskINTERNAL
2305445NA (29 days)
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