Re: 2324320NA

Dear Karen, Hope this email finds you well. We've received your Refund & Exchange request for order #2324320NA. We’re sorry to hear that the item you received doesn’t fit as expected. We know that with swimwear, everyone’s shape is unique, and sometimes a different style or size works better. Before we proceed with your refund request, we’d be happy to offer you the option to exchange your item for any product of your choice from the TRIANGL collection (of the same price as your original order). If you’d like to proceed, please let us know — and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the item you’d like to exchange for. We’ll then guide you through the exchange process. Of course, if you prefer a refund instead, that’s no problem—just let us know, and we’ll share the next steps with you. Please note that original return shipping costs are non-refundable. Also, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? We look forward to hearing back from you! Kindest, Reena

RF & EX 2324320NA / C7648F2911443 VINBAN2CBOTS 32 -clarif RF req/Offered Ex

Hi Karen, Thank you for getting back to us. We've noted that you wish to exchange for VINCA - BANC S CHEEKIEST BOTTOM. For the MAIA - MENDE bikini however, please be advised that we do not mix and match styles for suits are sold in pairs. If you wish to exchange for a different style, it has to be the complete set - top and bottom. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. We look forward to hearing back from you! Kindest, Reena

Hi Karen, Thank you for confirming. We have updated your request on our end and have approved the exchange for the following items: Returning: VINCA - BANC Blue Triangle Bikini Set: Bottom / S / Cheeky (Send back your Bottoms only, please include your bag/pouch in original plastic packaging.) Exchanging For: VINCA - BANC Blue Triangle Bikini Set: Bottom / S / Cheekiest (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: C7648F2911443 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy

EX 2324320NA / C7648F2911443 / VINBAN2CBOTS