Re: 2327257NA

Dear Lexie, Hope this email finds you well. We have received your Exchange Request #3AC6F12914748. We are eager to assist but unfortunately, the style and sizes you have selected are low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-19 2. Order the new bikini/sizes that you require (in 2 full sets) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2327257NA SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Look forward to your confirmation. Kindest, Reena

2327257NA / 3AC6F12914748 / AOOS NMALVARABOTS 7 JARSILTOPSPP 9 / TIESILFBBOTS 4 or TIESILFCBOTS 2

Hi Lexie, Happy to help! I understand you only intend to exchange just the MALA VARO bottoms but as both styles are low in stock, we highly suggest repurchasing everything altogether to secure the few stocks left and simply return the current bikini sets You will need to reorder the MALA - VARO in full set too - as we do not mix and match bikini sets. We do have a US Return Warehouse located in California to cater US clients. Postage cost depends on the courier, you have the option to ship your items via local post or any shipping company that you prefer. We recommend using a Registered Postal Service, doesn't have to be priority mail. We only ask that you send us a snapshot of your postage receipt/tracking details once you have shipped your items. Let us know how it goes, we will provide you the RA code and complete return instructions upon confirmation on how you wish to proceed. Kindest, Dy xx

PENDING APPROVAL 2327257NA / 3AC6F12914748

Hi Lexie, Yes, you may return both sets for a refund and repurchase only one set. Here’s your updated unique free shipping code: EXCHANGE-TRIANGL-20 It is valid for one order and can be used within the next 48 hours. Once you've placed your new order, kindly email us your new order number, and we’ll promptly send you the return instructions. We look forward to hearing from you soon! Kindest, Joan xx

Hi Lexie, Thank you for getting back to us and sharing your confirmation ZPJL1RF0Y. For reference, your new Order number is 2340705NA. We also received your other message, but please allow us to respond in this email thread to avoid any confusion. Kindly refer and reply to this email only. We apologize for the delayed response. Your return for Order #2327257NA has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA SPP/S CHEEKY MALA - VARO SP/S CHEEKIEST (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 3AC6F12914748 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena

2327257NA / 3AC6F12914748

Hi Lexie, Thank you for sending in a copy of your postage receipt! We sincerely apologize for the delay in getting back to you. We understand how frustrating delays can be, and we truly appreciate you taking the time to follow up with us. We will keep an eye on your returns and process your request as soon as we have received your order back in the warehouse. A confirmation email will be sent to you once your refund has been processed. In the meantime, if we can help you with other things, please let us know. Kindest, Geelah xx

2327257NA / 3AC6F12914748 / FP POP 5/26/26 TN 9534610232676146360488 in transit

#2327257NA 3AC6F12914748 6/1/2026 #2327257NA N/A LEXIE ROBINSON NMAIALITOPSPP 1 USPS9534610232676146360488 335851 6/3/2026 6/1/2026 #2327257NA N/A LEXIE ROBINSON NMAIALIBBOTS 1 USPS9534610232676146360488 335852 6/3/2026 6/1/2026 #2327257NA N/A LEXIE ROBINSON NMALVARCBOTS 1 USPS9534610232676146360488 335853 6/3/2026 6/1/2026 #2327257NA N/A LEXIE ROBINSON NMALVARTOPSP 1 USPS9534610232676146360488 335854 6/3/2026