31,243 tickets1-100

Re: Exchange 2334041NA

Suzanne Perilli · suzanne@suzanneperillidesigns.com · Gorgias #221072332

closed
Opened
13 May 2026, 13:09
Closed
14 May 2026, 14:20
Assignee
Crystel - Returns Team
Order
2335033
returnsreturns_tier 2trianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-13 13:09:00· email/email
    Hello, I am exchanging a mais blue zebra bikini top and the email I received said you were shipping cherry. I need blue please.
  2. AGENT2026-05-14 09:38:49· email/helpdesk
    Hi Suzanne, Thank you for reaching out. We sincerely apologize for the mix up. To ensure we send you the correct replacement, could you please confirm if the correct items is MAIA - ZEBRA SPLASH Top M and Bottom S NORMAL, shipping address: Suzanne Perilli, 111 E Meadow Ln, Caldwell West Virginia 24925-7167, United States, 3046674176 If there is anything to be change, feel free to let us know, and we'll be happy to adjust. Kindest, Joanna
  3. AGENT2026-05-14 09:41:54· email/helpdeskINTERNAL
    MU - IE 2334041NA , next RA to use 2324339NAEX2 email sent to WeTiam if can still cancel. will reprocess once cx confirmed NMAIZLATOPM 33/NMAIZLAABOTS 27
  4. CUSTOMER2026-05-14 13:06:14· email/email
    Hello, Yes, it is Maia Zebra splash in B. Size M in top and size s in bottom. The shipping address is correct.
  5. AGENT2026-05-14 14:20:42· email/helpdesk
    Dear Suzanne, Thank you for getting back to us. I have filed a request to have your new MAIA - ZEBRA SPLASH - Top M / Bottom S Normal shipped out straight away. A new order confirmation has been sent to the email used upon purchase and the tracking number will follow in the next 1-2 business days. In regards to the incorrect set, no need to send this back. Your RA number for the replacement is: 2324339NAEX2 Thank you for choosing Triangl! Please don't hesitate to contact us if you need anything else, we're always here to assist you. Kindest, Crystel
  6. AGENT2026-05-14 14:21:00· email/helpdeskINTERNAL
    MIXUP EX 2334041NA / 2324339NAEX2 EX PROCESSED May 14, 2026 NEW ORDER 2335033NA
  7. AGENT2026-05-15 05:43:44· email/helpdeskINTERNAL
    re: 2334041NA - confirmed canceled (from WeTiam https://prnt.sc/PhM2QYwiCVHL)
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