Re: How do I return ...

Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. We’re happy to offer returns within 14 days of receiving your order. Items need to be in their original condition, with the hygiene seal and returns tag still attached. Refunds are issued back to your original payment method for the item price only. Original shipping fees, duties, and taxes are not refundable. Please note that refunds require the full set, so the top and bottom need to be returned together. You can start your return here to obtain your Return Authorization number: [https://triangl.com/a/returns](https://triangl.com/a/returns) Please include the Returns Card inside the parcel. If you no longer have the original packaging, you can use any clean plastic packaging instead. Return shipping is not prepaid, so you’ll need to send it back with tracked and registered post and keep the tracking number. Returns must be received within 14 days after the RA is issued. For security and processing reasons, the return address can’t be shared via chat. The correct address is included in the return approval email.