AGENT2026-05-07 07:16:03¡ email/helpdesk
Dear Lois,
Thank you for reaching out. Weâre sorry to hear that the items you received didn't work out as expected. We know that with swimwear, everyoneâs shape is unique, and sometimes a different style or size works better.
Before approving your refund request, weâd be happy to offer you the option to exchange your items for any product of your choice from the TRIANGL collection (of the same price as your original order).
If youâd like to proceed, please let us know â and to save time, include the style name, top and bottom sizes, and bottom shape (if applicable) of the items youâd like to exchange for. Weâll then guide you through the exchange process.
Of course, if you prefer a refund instead, thatâs no problemâjust let us know, and weâll share the next steps with you. Please note that original return shipping costs are non-refundable.
Kindest,
Jetz
AGENT2026-05-07 07:16:11¡ email/helpdeskINTERNAL
pending approval: #2322802NA 6F16DA2909644; offered ex
CUSTOMER2026-05-07 19:46:06¡ email/email
Hi
I've kept 3 bikinis from the same order , please can I have a refund of the 2 I don't want.
Thank you
Lois
AGENT2026-05-08 04:27:45¡ email/helpdesk
Hi Lois,
Thank you for getting back to us â weâre sorry to hear your order didnât meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
⸝
Items Approved for Refund:
VINCA - MATO XXS/XXS CHEEKIEST
VINCA - ALINA XXS/XXS CHEEKIEST
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 6F16DA2909644
⸝
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
⸝
2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
⸝
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
⸝
Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
⸝
Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
⸝
Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Reena
AGENT2026-05-08 04:27:48¡ email/helpdeskINTERNAL
2322802NA / 6F16DA2909644
AGENT2026-05-12 14:39:36¡ email/helpdeskINTERNAL
2322802NA / 6F16DA2909644
5/11/2026 2322802NA 6F16DA2909644 Elise Bruce NVINMATTOPXXS 1 02151A0401475BB0 No Visible Damage 759 5/12/2026
5/11/2026 2322802NA 6F16DA2909644 Elise Bruce NVINMATCBOTXXS 1 02151A0401475BB0 No Visible Damage 760 5/12/2026
5/11/2026 2322802NA 6F16DA2909644 Elise Bruce NVINALITOPXXS 1 02151A0401475BB0 No Visible Damage 761 5/12/2026
5/11/2026 2322802NA 6F16DA2909644 Elise Bruce NVINALICBOTXXS 1 02151A0401475BB0 No Visible Damage 762 5/12/2026