Re: Recent order

Dear Andersen, Thank you for reaching out to us. We are truly sorry to see the condition of your bikini. We take great pride in our product quality, and each item undergoes thorough quality control before being shipped. However, in rare instances of defects, we are committed to providing a prompt replacement. We would like to send you the MAIA - GARA - Top S+ to the same shipping address as your original order. Just a little headsup: we cannot change the shipping address due to sales tax regulations in various states. We look forward to your confirmation. Kindest, Crystel

NON CX FA EX 2322979NA / SNAG MAIGARTOPSP - 63

Dear Andersen, Thank you for your response. We’ve noted your preferred replacement item: MAIA – GARA Top (S++). For your exchange request for the other set, could you please confirm the style name, top and bottom sizes, and bottom shape (if applicable) that you’d like instead? Kindly ensure the selection is of equal value to your original order, and we’ll be happy to check availability for you. We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request. Kindest, Crystel

2322979NA NON CX FA EX - SNAG / MAIGARTOPSPP WITH PENDING REG EX / MIMA - SALA SET / CLARIF EX ITEMS

Hi Andersen, Thank you for getting in touch. We are confirming your exchange request and have approved the exchange for the following items: Returning: MIMA - SALA Blue Crop Bikini Set: Top / S+ and Bottom / S / Cheeky (Send back the full set, please include your bag/pouch in original plastic packaging.) No need to send back the faulty top. Exchanging For: 1. MAIA – GARA Top (S++) 2. MICA - COOKIE Scoop Bikini Set: Top / S+ and Bottom / S / Cheeky [Your new parcel will be sent to the original shipping address (25 NE pleasant Dr) provided upon purchase.] Return Authorization (RA) Number: 2322979NA ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Joanna

T2 + REG EX #2322979NA 2322979NAEX

Hi Andersen, Thank you for the update! Once you have shipped out your items, please send us a snapshot of your return postage receipt, showing the tracking number and courier used, so we can monitor the status of your parcel. If we can help you with anything else, please do not hesitate to reach out to us. Kindest, Nikka

Dear Andersen, Thanks for sending this through! We're pleased to inform you that your exchange and replacement for the following items have been processed: MICA - COOKIE Scoop Bikini Set - Top / S+ :: Bottom / S / Cheeky MAIA - GARA - Top / S++ A new Order Confirmation has been sent and the tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Nikka

T2 + REG EX: 2322979NA / 2322979NAEX SD: 5/4/2026 / TN: 9500116889616124251157 PROCESSED: 5/5/2026 NEW ORDERS: 2327530NA & 2327532NA

5/6/2026 #2322979NA 2322979NA ANDERSON YOUNG MIMSAL4TOPSP 1 USPS9500116889616124251157 5/6/2026 #2322979NA 2322979NA ANDERSON YOUNG MAIGARBBOTS 1 USPS9500116889616124251157