Hi I just placed an order and forgot to add my apartment number to the
Address Line 2. The confirmation number for the order is #2335642NA. The
address of 2513 Seton Ave is correct. I would just like to add #218 to the
second Address line so it will be sorted properly in the package room.
CUSTOMER2026-05-15 04:25:51· email/email
If this will result in any shipment delays then you may leave the address
as is for shipping since I need this as soon as possible. Thank you!
AGENT2026-05-15 08:24:24· email/helpdesk
Dear Brandon,
Thank you for your recent purchase.
This is to confirm that we’ve updated your shipping information as requested. Please review the details below:
Brandon ODonnell
2513 Seton Ave
Apt #218
Austin TX 78705
United States
+1 956-245-1264
If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships.
Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email but rest assured, your order has been updated as promised.
You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case.
If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Jesselle
Replies are sent through Open Doors, so they stay on the customer record.