3,363 tickets1-100

Re: Your request # 350E5F2922273: Pending Approval

Kimberly Palumbo · kpalumbo.kp@gmail.com · Gorgias #222714135

closed
Opened
24 May 2026, 11:41
Closed
24 May 2026, 13:40
Assignee
Nikka - Returns Team
returnsreturns_approvedtrianglvipchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-05-24 11:41:30· email/email
    I still never received a response
  2. AGENT2026-05-24 13:40:20· email/helpdesk
    Dear Kimberly, We apologise for the delay. We’re sorry to hear that the items didn’t quite meet your expectations. We completely understand how important it is for everything to feel just right, and we’re here to help make this process as smooth as possible for you. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: DARA - SILVER SPARKLE - Top / M :: Bottom / S / Cheekiest (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 350E5F2922273 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Crystel
  3. AGENT2026-05-24 13:40:32· email/helpdeskINTERNAL
    #2328225NA / 350E5F2922273
  4. AGENT2026-05-27 23:17:32· email/helpdeskINTERNAL
    latest ticket: https://triangl.gorgias.com/app/ticket/223244518
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