Hello, I just requested an exchange on a set because it was too small. The
set that I requested an exchange for is the exact same. Do I have to return
the pouch as well? Or can I keep it since I'm getting the same set? Please
let me know and thank you for your help!
AGENT2026-05-30 09:50:06Ā· email/helpdesk
Hi Miriam,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: VINCA - BLUE BLOSS CHECK Triangle Bikini Set : S/XS / Cheeky
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: VINCA - BLUE BLOSS CHECK Triangle Bikini Set : M/S / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 15F6E52926466
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Lynn