Re: New customer message on March 27, 2026 at 6:46 am

You received a new message from your online store's contact form. Country Code: US Reason For Contacting: returns-and-exchanges Firstname: Samantha Lastname: Fisher Email: samanthablayne@gmail.com Phone: 9046263037 Ordernumber: 2295132NA Body: I need to exchange my order and I already requested an exchange but haven't heard back. Can you help? ----------------------------------------------------------------- You can enable spam filtering for contact forms in online store preferences. -----------------------------------------------------------------

Sent from my iPhone Hello! Attached is my new order #2302424NA Please send me the return info so I can return the original order. Thank you!! Dear Samantha, Thank you for reaching out to us. We apologize for the delay in getting back to you and appreciate your patience. Your concerns are important to us, and I regret any inconvenience caused by the wait. We are eager to assist but unfortunately, the top you need ( VINCA - BANC XL / L Cheeky) is low in stock and may no longer be available once your items arrive back to our warehouse. Since you'd like to receive your new sizes in time for your honeymoon, we'd love to offer you the fastest solution: You can place a new full set order directly on our website, and we'll waive the shipping fee for you. Once your new order is placed, you can simply return your original set for a refund. This way, you can secure the remaining stock while ensuring the quickest possible delivery. Here's how to proceed: PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-12 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2295132NA. Kindly note that while we will process your order as quickly as possible, we cannot guarantee an exact delivery date. Our standard order processing time is 1-2 business days, followed by 3-5 business days for shipping. Please keep in mind that weekends, holidays, and any customs clearance delays are not included in this timeframe. Also, we do not provide return labels, and the cost of returning items to Triangl is not covered or reimbursed by us. We look forward to your response and hope to get you sorted in time for your trip!