Re: Return

Hi Arley, Thank you for reaching out to us. Our Refund & Exchange Policy allows returns or exchanges within 14 days from the receipt of your shipment. Upon review, we see that your order was delivered on March 13, 2026, and your request was sent on March 30, 2026, which is outside of this timeframe. However, we’d love to assist you and are happy to make an exception in this case. We’d highly recommend an exchange (of the same price as your original order), as it allows you to find another item you love. If you’re interested, kindly send us the style name and the sizes you want for both the top and bottom (including the bottom shape, if applicable). Please let us know if you’d prefer an exchange or a refund, and we’ll guide you through the next steps. You can also find more details on our Returns Policy here: https://triangl.com/a/returns https://triangl.com/pages/frequently-asked-questions Looking forward to your response! Let us know how you'd like to proceed, and we’ll take care of the rest. Kindest regards, Pearl

Pending Approval / 2280580NA / clarify request

RT https://triangl.gorgias.com/app/ticket/214227987

Hi Arley, Thank you so much for your kind message—we truly appreciate your understanding, and we’re glad we could assist with a policy exception. We completely understand the delay you experienced due to your location, and we appreciate your patience throughout the process. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: VINCA - RONI Top M / Bottom M / Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 2280580NARF ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Denise xx

RF 2280580NA / 2280580NARF

Hi Arley, Thanks for getting back to us and sending this through! We’ll be keeping an eye on your return and will process your refund as soon as the items are received and confirmed at our warehouse. In the meantime, please feel free to get in touch should you need further assistance. Have a lovely day! Kindest, Reena

ON HOLD 2280580NA / 2280580NARF SD 4/02/26 / TN 9500117097916092068868

WH 4/6/2026 #2280580NA 2280580NARF FRAYDA LIEBER VINRONABOTM 1 USPS9500117097916092068868 322365 4/8/2026 4/6/2026 #2280580NA 2280580NARF FRAYDA LIEBER VINRONTOPM 1 USPS9500117097916092068868 322366 4/8/2026