Conversation with Customer #509219580

Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. Our standard return policy accepts returns within 14 days of receiving your order. The item must be in its original condition with the hygiene seal and returns tag attached. Refunds are issued to the original payment method for the item price only (shipping, duties, and taxes are non-refundable). To start your return, please visit our Returns Portal here: [https://triangl.com/a/returns](https://triangl.com/a/returns) to obtain a Return Authorization (RA) number. You will receive the correct return address in the return approval email. Please make sure to ship your return using tracked and registered post at your own expense. If you need any further assistance, feel free to ask!