31,243 tickets1-100

#D9EB722896139

claire detra · claire.detra@icloud.com · Gorgias #217930589

closed
Opened
22 Apr 2026, 14:00
Closed
28 Apr 2026, 05:50
Assignee
Kiara - Returns Team
returnsreturns_fp on-holdreturns_follow-uptrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-22 14:00:23· email/email
    Sent from my iPhone
  2. AGENT2026-04-22 15:35:02· email/helpdesk
    Dear Claire, Thank you for sending the proof of postage! We’ll be happy to process your request as soon as the items arrive at our warehouse or once the tracking information shows the package as delivered. In the meantime, feel free to reach out anytime if you’d like an update, or check back with us once the tracking status confirms delivery. We’re always here to help! Kindest, Kiara xx
  3. AGENT2026-04-22 15:35:23· email/helpdeskINTERNAL
    RF #2313677NA D9EB722896139 ONHOLD / SD: 4/21/26 TN: 1ZB367X60332397889
  4. AGENT2026-04-28 05:50:27· email/helpdeskINTERNAL
    4/24/2026 #2313677NA N/A CLAIRE DETRA MIMXUMTOPXS 1 UPS1ZB367X60332397889 327502 4/27/2026 4/24/2026 #2313677NA N/A CLAIRE DETRA MIMXUMABOTXS 1 UPS1ZB367X60332397889 327503 4/27/2026
Replies are sent through Open Doors, so they stay on the customer record.