11,964 tickets1-100

Conversation with Customer #511778803

Unknown · Gorgias #216203532

closed
Opened
11 Apr 2026, 17:33
Closed
11 Apr 2026, 17:48
Assignee
Ai Agent Bot
trianglai_answeredai_closeai_next_gensender-anonymouschannel-chat

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-11 17:33:05· chat/gorgias_chat
    Do you guys do free shipping
  2. AI_AGENT2026-04-11 17:33:16· chat/api
    Hi there! Thanks for reaching out to TRIANGL Support. We’re happy to help. We don’t currently offer free shipping as a standard option. Shipping is charged at a flat express rate, which you’ll see at checkout before completing your order. Could you let me know which country you’re shipping to? I can confirm the delivery details for you.
  3. CUSTOMER2026-04-11 17:33:55· chat/gorgias_chat
    To the us but i didnt know if you guys do free shipping on orders above a certain amount
  4. AI_AGENT2026-04-11 17:34:07· chat/api
    Thanks for confirming. We don’t currently offer free shipping as a standard option, including for US orders above a certain amount. We offer Express Shipping at a flat rate equivalent to USD $20 per order, which is converted to your local currency at checkout (excluding duties and taxes).
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