Dear TRIANGL Team,
I hope you are doing well.
I recently submitted a return request to exchange the top of my bikini for a different size, but I have not yet received a response.
I wanted to follow up on my request and ask if you could please provide an update on the return process and size exchange.
I would really appreciate your help, as I would like to complete the exchange as soon as possible.
Thank you in advance, and I look forward to hearing from you.
AGENT2026-04-29 20:18:57· email/helpdesk
Dear Frida,
Thank you for reaching out to us, and I’m truly sorry for any confusion or delays with your return. I can understand how frustrating it must be. I’d be more than happy to help you with this!
Upon checking, we reached out to you last Monday informing you that the item you need is low in stock and provided two alternative options to proceed. Kindly check your spam and junk mail folders. I will send the copy below in case you have missed this.
Thank you and looking forward to your response.
Kindest,
Joan xx