11,964 tickets1-100

How do I pick the right size?

Unknown · Gorgias #215928301

closed
Opened
9 Apr 2026, 17:18
Closed
9 Apr 2026, 17:49
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Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-04-09 17:18:01· chat/gorgias_chat
    > How do I pick the right size? Not sure about your size? You can check our Size Guide to find your perfect fit 💕 Still have questions? I’m here to help! > Yes I’m connecting you with our Support Team for tailored sizing advice. Please stay in the chat, a specialist will take over shortly.
  2. AGENT2026-04-09 17:18:25· chat/helpdesk
    Hi, I’m Lery, and I’ll be helping you from here. :)
  3. CUSTOMER2026-04-09 17:19:09· chat/gorgias_chat
    I am wondering about my size for the neoprene bikini. I am arount size s to s+ but i think i need some help with choosing the right size
  4. AGENT2026-04-09 17:21:05· chat/helpdesk
    I am happy to help you with sizing. :) May I know the name of the neoprene set you are interested in?
  5. CUSTOMER2026-04-09 17:21:44· chat/gorgias_chat
    i think it´s called the tutti frutti neoprene balconette bikini set
  6. AGENT2026-04-09 17:22:33· chat/helpdesk
    Lovely choice. :)
  7. AGENT2026-04-09 17:22:47· chat/helpdesk
    To further help you with sizing, can I ask for your non-push up bra and bottom sizes?
  8. CUSTOMER2026-04-09 17:24:28· chat/gorgias_chat
    my non push up bra is about 75B depending on the brand store and the bottom sizes are a small
  9. AGENT2026-04-09 17:25:20· chat/helpdesk
    For bottom sizing, may I ask for your general bottom size in numerical sizing like 0-10 US, 32-42 EU or 4-14 in AU or UK sizing?
  10. CUSTOMER2026-04-09 17:27:21· chat/gorgias_chat
    I´m a size 8-9 UK
  11. CUSTOMER2026-04-09 17:27:29· chat/gorgias_chat
    or 36 EU
  12. AGENT2026-04-09 17:27:56· chat/helpdesk
    Noted.
  13. AGENT2026-04-09 17:28:04· chat/helpdesk
    Do you have a tape measure handy?
  14. CUSTOMER2026-04-09 17:28:26· chat/gorgias_chat
    yes i do
  15. AGENT2026-04-09 17:29:27· chat/helpdesk
    Great! Can I also ask for your bust, underbust, waist, lower waist and hip measurements, please? You may use this photo as a guide:
  16. CUSTOMER2026-04-09 17:30:34· chat/gorgias_chat
    Tanks! do i measure my bust about over mi nipples (sorry, had to ask)?
  17. AGENT2026-04-09 17:31:52· chat/helpdesk
    Yes. For the bust, please measure around the fullest part of your bust. For the underbust, place the tape measure around your midsection, just below your bust. This is where the band of the bra normally sits.
  18. AGENT2026-04-09 17:32:02· chat/helpdesk
    For the waist, please measure your actual waist. For the lower waist, please measure about 3 inches below the belly button. For the hips, please measure from the most protruding part of the bum, including the widest part of the hips.
  19. CUSTOMER2026-04-09 17:35:56· chat/gorgias_chat
    Bust: 87cm, underbust: 75cm, waist: 67cm, lower waist: 88 cm, hip: 92cm
  20. CUSTOMER2026-04-09 17:36:34· chat/gorgias_chat
    oh wait the hips where about 94cm
  21. AGENT2026-04-09 17:38:26· chat/helpdesk
    May I also ask for your usual top size like XS, S and M?
  22. CUSTOMER2026-04-09 17:39:10· chat/gorgias_chat
    like in normal clothes or in bras? because i am usually a S in normal clothes for the top.
  23. AGENT2026-04-09 17:40:49· chat/helpdesk
    Thanks!
  24. AGENT2026-04-09 17:41:16· chat/helpdesk
    Based on your sizing and measurements, I recommend an S top and an S bottom. :)
  25. CUSTOMER2026-04-09 17:42:58· chat/gorgias_chat
    ok thanks! just in case; can return the bikini top if it does not fit or is the purchase absolute?
  26. AGENT2026-04-09 17:44:19· chat/helpdesk
    You may view our Returns policy here: https://triangl.com/a/returns Please take note that we only accept returns within 14 days from the day the item arrived/ was received by the customer.
  27. CUSTOMER2026-04-09 17:44:48· chat/gorgias_chat
    Good to know, thank you!
  28. AGENT2026-04-09 17:45:23· chat/helpdesk
    No worries. :) Is there anything else I can help you with?
  29. AGENT2026-04-09 17:47:37· chat/helpdesk
    I just want to check if you're still online?
  30. AGENT2026-04-09 17:49:54· chat/helpdesk
    It seems I haven’t heard back from you, so I’ll close the chat for now. Thanks so much for reaching out — we’re always here if you need anything else. Wishing you a wonderful day! xx
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