You received a new message from your online store's contact form.
Country Code:
HK
Reason For Contacting:
orders-and-shipping
Firstname:
Shaun
Lastname:
Stoffer
Email:
sstoffer155@gmail.com
Phone:
+14072221652
Ordernumber:
#2315447NA
Body:
Hi! I'd like to include this information to the order
that is for my for my friend please.
Additional email for delivery: Masha.colesnikova2012@yandex.ru
Full address: 5th Floor, 78 Bonham Strand, Sheung Wan, Hong Kong.
+852 69082053
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AGENT2026-04-15 13:50:59· email/helpdesk
Dear Shaun,
Thank you for your recent purchase.
This is to confirm that we’ve updated your shipping information as requested. Please review the details below:
Maria Gorinskaia
5th Floor, 78 Bonham Strand
Sheung Wan
Hong Kong Island Hong Kong SAR
+852 6908 2053
For the email address, please note that our system can only accommodate one active email address per order. Updating the current email to Masha.colesnikova2012@yandex.ru will replace the existing email address Sstoffer155@gmail.com. Would you like us to proceed with this change?
If anything else needs to be amended, please let us know right away, as we only have a small window of time to make changes before your order ships.
Please note that updates are processed manually and won’t appear in the address summary of your Shipping Confirmation email but rest assured, your order has been updated as promised.
You’ll receive a separate email with your tracking information once your order has shipped. Be sure to check your Spam or Junk folder just in case.
If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Anna
CUSTOMER2026-04-15 13:53:31· email/email
Hi,
Not a problem. You can update to the Masha email then please.
AGENT2026-04-15 14:03:22· email/helpdesk
Dear Shaun,
Thank you for confirming your details.
We’ve updated your email address from Sstoffer155@gmail.com to Masha.colesnikova2012@yandex.ru and re-sent your Order Confirmation to the updated address.
You’ll receive a separate email with your tracking information once your order has shipped. Please also check your Spam or Junk folders just in case.
If you have any other questions or concerns about your order, feel free to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently.
Kindest,
Jesselle
Replies are sent through Open Doors, so they stay on the customer record.