CUSTOMER2026-04-09 16:30:24Ā· email/email
You received a new message from your online store's contact form.
Country Code:
US
Reason For Contacting:
returns-and-exchanges
Firstname:
Preslee
Lastname:
Peevy
Email:
prpeevy@gmail.com
Phone:
1-918-231-7739
Ordernumber:
#2287650NA
Body:
this was a gift and I need to exchange it and all I have
is the order number and reference number. ref number is: 205956.
the return portal was saying it was having trouble finding my
order.
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AGENT2026-04-11 10:23:11Ā· email/helpdesk
Dear Heather,
Your concern was forwarded to us, and we are glad to assist you!
We are sorry to hear the bikini wasn't right for you. To proceed with your request, please confirm the Style Name + Top & Bottom Sizes + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability.
We will send instructions on how to return, as well as your RA Code, once we have the complete details of your exchange request.
Kindest,
Gelou
AGENT2026-04-11 10:23:55Ā· email/helpdeskINTERNAL
Pending Approval: 2287650NA | Clarify EX items
CUSTOMER2026-04-13 21:59:56Ā· email/email
it was the DETAIL 10MM BIND NORMAL-SALA, MIMA-SALA. medium in both. and i
would like to exchange for a different style altogether because this one
did not fit well on me.
CUSTOMER2026-04-13 22:04:47Ā· email/email
i want to exchange for MICA - PORTE PINK GEOMETRIC CROP BIKINI SET. medium
top and cheeky bottom in medium.
AGENT2026-04-14 10:56:48Ā· email/helpdesk
Hi Heather,
Thank you for getting in touch.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MIMA - SALA Blue Crop Bikini Set: Top / M / Bottom / M / Cheeky
(Send back the full set, please include your bag/pouch in original plastic packaging.)
Exchanging For: MICA - PORTE Pink Geometric Crop Bikini Set: Top / M / Bottom / M / Cheeky
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: 2287650NAEX
āø»
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
āø»
3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
āø»
Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
ā¢ Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
ā¢ Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Kiara
AGENT2026-04-14 10:57:03Ā· email/helpdeskINTERNAL
2287650NA / 2287650NAEX
MICPOR2TOPM 85 / MICPOR2BBOTM 49
AGENT2026-04-24 15:34:11Ā· email/helpdeskINTERNAL
2287650NA / 2287650NAEX
PROCESSED EX / NEW ORDER 2321173NA
SD 21 Apr 2026
ADD 23 Apr 2026
WH 24 Apr 2026
4/23/2026 #2287650NA N/A HEATHER PEEVY DET10BSAL4ABOTM 1 UPS1Z838F980353963802 327135 4/24/2026
4/23/2026 #2287650NA N/A HEATHER PEEVY MIMSAL4TOPM 1 UPS1Z838F980353963802 327136 4/24/2026
AGENT2026-04-24 15:37:03Ā· email/helpdesk
Dear Preslee,
Thanks for sending this through!
We're pleased to inform you that your exchange (MICA - PORTE Top M / Bottom M / Cheeky) has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach outāweāre happy to help!
Kindest,
Denise xx