Re: ORDER #2291187NA

Dear Kristy, We have received your refund request for Order Number #2291187NA. Unfortunately, we are unable to approve the request, as the tracking details indicate that the items have not yet been delivered to you. Could you please confirm whether you have received the items? If so, may we ask for the delivery date? For your reference: We look forward to your next email.

pending approval 2291187NA 678BAA2886659 / clarify rf items

Hi Kristy, Thanks for confirming and for sharing the packing slip! Could you please let us know the date the order was delivered? This will help us proceed with your request. Looking forward to your reply. Kindest, Kim xx

Hi Kristy, Thank you for confirming your return request. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: MAIA - ALINA Pink Crochet Scoop Bikini Set: S | S / Normal (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 678BAA2886659 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Dy

#2291187NA / 678BAA2886659

Hi Kristy, Thank you for letting us know, and no worries at all—we completely understand. If the original plastic packaging is no longer available, you’re welcome to use an alternative one. Kindly just ensure that it is clean and that the bikini is placed inside neatly, without being folded or crumpled. To help us process your return more quickly, please email proof of postage once your return has been shipped. Have a lovely day! Kindest, Reena

RT https://triangl.gorgias.com/app/ticket/216517129