Re: ORDER #2291685NA

Dear Laila, We're emailing about your Refund Request for Order #2291685NA that was approved on 3/29/26. As communicated by the team, once you receive your RA Number, the product must be received back by TRIANGL within 14 days. Unfortunately, we received your items beyond the specified time frame however we are willing to make an exception and process an exchange for you. Please let us know your top 3 styles that are currently available online at the same price as your original order (Style + Top/Bottom Sizes + Bottom Shape if applicable), and we'll process your new order right away. Note: as we are making an exception, the exchange items can no longer be approved for another exchange or refund. If a refund amount is due, this will be processed at the time of your request. Looking forward to your next email. Kindest, Lynn

#2291685NA F2046A2879427 / SHIPPED BEYOND 14DAYS #2291685NA #F2046A2879427 Laila Meza POPTUTTOPXL 1 CY434208283DE 796 4/22/2026 #2291685NA #F2046A2879427 Laila Meza STATUTBBOTXL 1 CY434208283DE 797 4/22/2026

Dear Laila, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding [specific issue or ticket topic] and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel

Dear Laila, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding the the one time exception offer and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel

Dear Laila, Thanks for getting back to us. We're pleased to inform you that your exchange for POPPY - TUTTI FRUTTI XXS/XXS CHEEKY has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Reena

RF TO OTE EX 2291685NA / F2046A2879427 EX PROCESSED 5/1/26 NEW ORDER #2325388NA - NOT ELIGIBLE FOR ANOTHER EX/RF