Dear Olivia,
We have received your Exchange Request for Order 2317892NA.
We are sorry to hear the bikini wasn't right for you. We'd be happy to assist you with your exchange.
The MAIA - DORE - TOP S is available. However for the bottoms, upon checking, we can see that you already have MAIA - DORE Pink Scoop Bikini Set - Bottom / S / Normal. Would you like to exchange it for a different size?
To proceed with your request, please confirm the Bottom Size + Bottom Shape (if applicable) you wish to exchange for at the same price as your original order, and we will confirm availability.
We will send instructions on how to return as well as your RA Code once we have the complete details of your exchange request.
AGENT2026-04-30 04:36:12· email/helpdeskINTERNAL
#2317892NA AD98F72903812 / clarify bottoms
CUSTOMER2026-04-30 23:17:45· email/email
I actually only need to exchange the XS top for the small top. I didn't see an option to only return one of the pieces. But I can keep the bottoms and exchange the XS top we have for a small ! Thank you
AGENT2026-05-01 10:22:26· email/helpdesk
Hi Olivia,
Thank you for getting back to us.
We are confirming your exchange request and have approved the exchange for the following items:
Returning: MAIA - DORE XS TOP
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: MAIA - DORE S TOP
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: AD98F72903812
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Reena
AGENT2026-05-01 10:22:28· email/helpdeskINTERNAL
2317892NA / AD98F72903812
MAIDORTOPS 58
AGENT2026-05-16 09:34:28· email/helpdeskINTERNAL
2317892NA / AD98F72903812
EX PROCESSED 5/16/26
NEW ORDER #2336532NA
5/14/2026 #2317892NA AD98F72903812 OLIVIA HOOVER MAIDORTOPXS 1 FEDEX871534025927 332280 5/15/2026
Replies are sent through Open Doors, so they stay on the customer record.