AGENT2026-04-05 05:55:57Ā· email/helpdesk
Dear Jessica,
We have received your Refund Request for Order Number 2296688NA. We are sorry to know that the fit didn't work out!
Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back.
Can you please confirm if you will be returning the full set for a refund?
We look forward to your response!
Kindest,
Jetz
AGENT2026-04-05 05:56:03Ā· email/helpdeskINTERNAL
pending approval: #2296688NA 72C17D2885691 / CLARIFY RF ITEMS
CUSTOMER2026-04-05 07:33:51Ā· email/email
Hello,
Yes I shall be returning the whole set, top ans bottom.
Thank you
AGENT2026-04-07 01:10:47Ā· email/helpdesk
Hi Jessica,
Thank you for your message. We have noted that you will be returning the item/s for a refund.
May we please ask which size of the MIMA - BISC Bottom you are returning, along with the MIMA - BISC Top in size M?
We look forward to your next email.
Kindest,
Denise xx
CUSTOMER2026-04-07 07:12:59Ā· email/email
Hello,
Both in medium please,
Thank you
AGENT2026-04-08 02:29:35Ā· email/helpdesk
Hi Jessica,
Thank you for confirming your return request ā weāre sorry to hear your order didnāt meet your expectations.
Your return has been accepted. Please find your return instructions below.
Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties.
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Items Approved for Refund:
MIMA - BISC Brown Crop Bikini Set: Top / M - Bottom / M Cheeky
(Send the full set and bag/pouch in their original plastic packaging.)
Return Authorization (RA) Number: 72C17D2885691
1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (Only for UK customers):
United Kingdom
TRIANGL RETURNS
Expand Talent
42 Swan Meadow
Warwick
CV34 6HZ
United Kingdom
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Important Notes
⢠Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
⢠Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Pearl
AGENT2026-04-08 02:29:54Ā· email/helpdeskINTERNAL
RF 2296688NA 72C17D2885691
AGENT2026-04-13 11:08:05Ā· email/helpdeskINTERNAL
FOR PROCESSING #2296688NA 72C17D2885691
2296688NA N/A Jessica Thompson MIMBIS2TOPM 1 0213F1C5018EA382 No Visible Damage 522 4/13/2026
2296688NA N/A Jessica Thompson MIMBIS2ABOTM 1 0213F1C5018EA382 No Visible Damage 523 4/13/2026