31,243 tickets1-100

Re: Order #2296688NA

Jessica Thompson Ā· jess.thompson9@hotmail.co.uk Ā· Gorgias #215222238

closed
Opened
5 Apr 2026, 05:55
Closed
8 Apr 2026, 02:29
Assignee
Lynn - Returns Team
returnsreturns_approvedtrianglpotential legalchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-04-05 05:55:57Ā· email/helpdesk
    Dear Jessica, We have received your Refund Request for Order Number 2296688NA. We are sorry to know that the fit didn't work out! Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? We look forward to your response! Kindest, Jetz
  2. AGENT2026-04-05 05:56:03Ā· email/helpdeskINTERNAL
    pending approval: #2296688NA 72C17D2885691 / CLARIFY RF ITEMS
  3. CUSTOMER2026-04-05 07:33:51Ā· email/email
    Hello, Yes I shall be returning the whole set, top ans bottom. Thank you
  4. AGENT2026-04-07 01:10:47Ā· email/helpdesk
    Hi Jessica, Thank you for your message. We have noted that you will be returning the item/s for a refund. May we please ask which size of the MIMA - BISC Bottom you are returning, along with the MIMA - BISC Top in size M? We look forward to your next email. Kindest, Denise xx
  5. CUSTOMER2026-04-07 07:12:59Ā· email/email
    Hello, Both in medium please, Thank you
  6. AGENT2026-04-08 02:29:35Ā· email/helpdesk
    Hi Jessica, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. āø» Items Approved for Refund: MIMA - BISC Brown Crop Bikini Set: Top / M - Bottom / M Cheeky (Send the full set and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 72C17D2885691 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (Only for UK customers): United Kingdom TRIANGL RETURNS Expand Talent 42 Swan Meadow Warwick CV34 6HZ United Kingdom āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Pearl
  7. AGENT2026-04-08 02:29:54Ā· email/helpdeskINTERNAL
    RF 2296688NA 72C17D2885691
  8. AGENT2026-04-13 11:08:05Ā· email/helpdeskINTERNAL
    FOR PROCESSING #2296688NA 72C17D2885691 2296688NA N/A Jessica Thompson MIMBIS2TOPM 1 0213F1C5018EA382 No Visible Damage 522 4/13/2026 2296688NA N/A Jessica Thompson MIMBIS2ABOTM 1 0213F1C5018EA382 No Visible Damage 523 4/13/2026
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