Re: Your Exchange request # 3E63712875675: Received

for your assistance please, tn for order 2305923NA

Dear Michaelene, We're pleased to inform you that your order #2305923NA has been shipped. Please find your tracking details below: Order Number: #2305923NA Tracking Number: 519782126471 Courier: FedEx Tracking URL: https://www.fedex.com/fedextrack/?trknbr=519782126471&trkqual=2461133000~519782126471~FX The tracking for Order #2305923NA shows your parcel as delivered on Wednesday, 4/8/26 at 1:43 PM and marked as “Released as requested and safely delivered.” https://www.fedex.com/fedextrack/?trknbr=519782126471&trkqual=2461133000~519782126471~FX We kindly suggest checking with your housemates, neighbours, building management, or concierge in case they accepted the parcel on your behalf. It may also be worth looking around the vicinity of your home in case the courier left the package in a safe spot near your door. If the parcel does not turn up, please contact your local FedEx office directly. You can find their contact information here: https://www.fedex.com/en-us/customer-support.html To file a claim for a lost or stolen parcel, you may use this link: https://www.fedex.com/en-us/customer-support/claims.html You can also report a missing package directly through the tracking page: https://www.fedex.com/fedextrack/?trknbr=519782126471&trkqual=2461133000~519782126471~FX If you have any further questions or concerns about your order, please don’t hesitate to reach out and we’ll be glad to assist. For follow-ups, kindly include all of your questions in one email so we can address them efficiently. Kindest, Bernadette x