31,919 tickets1-100

Re: Your request # 7E79442895857: Pending Approval

Fabiola Campos Ā· fabiolacampos_7@hotmail.com Ā· Gorgias #217176442

closed
Opened
17 Apr 2026, 14:44
Closed
29 Apr 2026, 00:03
Assignee
Joan C. - Returns Team
returnsreturns_approvedreturns_clarificationreturns_processedtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. CUSTOMER2026-04-17 14:44:14Ā· email/email
    Hi, Yes, I am looking to exchange! I provided the information though the portal. Please let me know if you need any additional information. Thank you, Fabiola Campos
  2. AGENT2026-04-19 07:04:27Ā· email/helpdesk
    Dear Fabiola, Thank you for getting in touch, we have received your Exchange Request #7E79442895857. We are eager to assist but unfortunately, the MICA - VISS BOTTOM XS CHEEKIEST you have selected is low in stock and may no longer be available once your items arrive back to our warehouse. We would like to offer 2 options; place a new order today to secure the style you have selected or select an alternative style currently available on the website. PLACE A NEW ORDER 1. Use this unique code (valid for 1 order within the next 48 hours) to get your shipping fee waived: EXCHANGE-TRIANGL-15 2. Order the new bikini/sizes that you require (in full set) directly on our website 3. Email us the new order number and we will send you the complete return instructions 4. Return your original set(s) for a refund (product value only) within 14 days of receiving your RA code 5. Please note that the refund will go back to the original payment method used to place order #2306221NA. SELECT A DIFFERENT STYLE (of the same price as your original order) Please let us know your top 3 choices (Style + Top/Bottom sizes + bottom shape if applicable) of styles currently online and we will check availability to send. We will provide you with the return address and complete instructions once you have confirmed the above. Please Note: - We do not offer Free Returns and we are unable to refund initial shipping charges for goods returned, other than for faulty items. - We recommend using a Registered Postal Service and keeping a record of the tracking details. TRIANGL cannot be held liable for any loss of garments being returned. - Your approved request will be processed once we receive your items back in our warehouse - If a refund is due, this will be processed at the time your items are received back in the warehouse. Looking forward to your confirmation. Kindest, Ja
  3. AGENT2026-04-19 07:04:44Ā· email/helpdeskINTERNAL
    #2306221NA / 7E79442895857 - AOOS STAVIS2CBOTXS 5
  4. CUSTOMER2026-04-19 22:25:37Ā· email/email
    Hi Ja, Thank you for your help. I will select 3 different choices: 1. MICA - VISS Red crop Bikini Set * Top - S * Bottom - Cheekiest XS 2. MAIA - GARA textured Scoop Bikini set * Top - S * Bottom - Cheekiest XS 3. MAIA - PRON Gingham Scoop bikini set * Top - S * Bottom - Cheekiest XS
  5. AGENT2026-04-21 02:35:53Ā· email/helpdesk
    Hi Fabiola, Thank you for getting back to us. We are confirming your exchange request and have approved the exchange for the following items: Returning: MICA - VISS S/S CHEEKIEST (Send back the full set, please include your bag/pouch in original plastic packaging.) Exchanging For: MAIA - GARA S/XS CHEEKIEST (Your new parcel will be sent to the original shipping address provided upon purchase.) Return Authorization (RA) Number: 7E79442895857 Please be advised that the items you need are running low in stock. With this, our only ask is to please send the original items back to us within 24 hours. Once you have posted the items through, kindly send us a copy of your return postage receipt showing the tracking number and carrier used directly to this email so we can keep an eye on your return and process your request straight away! āø» 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. āø» 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. āø» 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. āø» Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States āø» Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. āø» Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Reena
  6. AGENT2026-04-21 02:35:58Ā· email/helpdeskINTERNAL
    2306221NA / 7E79442895857 MAIGARTOPS 191 / MAIGARCBOTXS 27 SA APPROVED POP 24 HRS
  7. CUSTOMER2026-04-28 17:36:27Ā· email/email
    Hi Returns Team, I have shipped my items with FedEx and will attach proof of receipt. Thank you so much for your help, Fabiola Campos
  8. AGENT2026-04-29 00:03:54Ā· email/helpdesk
    Dear Fabiola, Thanks for sending this through! We're pleased to inform you that your MAIA - GARA S / XS Cheekiest has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days. If you need any further assistance, feel free to reach out—we’re happy to help! Kindest, Joan
  9. AGENT2026-04-29 00:04:01Ā· email/helpdeskINTERNAL
    EX PROCESSED: 4/29/2026 | New Order: 2323810NA #2306221NA / 7E79442895857 TN 871167271613 SD: 4/28/2026
  10. AGENT2026-05-04 13:39:56Ā· email/helpdeskINTERNAL
    4/30/2026 #2306221NA 7E79442895857 FABIOLA CAMPOS STAVIS2CBOTS 1 FEDEX871167271613 328965 5/4/2026 4/30/2026 #2306221NA 7E79442895857 FABIOLA CAMPOS MICVIS2TOPS 1 FEDEX871167271613 328966 5/4/2026
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