Re: Your request # DAEF602894401: Pending Approval

Dear Ryan, Thank you for your email! We have also received your Refund Request for Order Number #2306868NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom, and bag/pouch) must be sent back. Can you please confirm if you will be returning the full set for a refund? Also, please note that we do not mix and match bikinis. If you would prefer a different style, the full set will need to be returned. If you would like to proceed with an exchange for a different style, both the top and bottom must be exchanged together. Looking forward to hearing from you. Kindest, Gelou

Hi Ryan, We are reaching out regarding your Order #2306868NA, which we have received at our warehouse. Upon checking, we noticed that there is no approved return request for this order. Please note that we require all returns to have proper approval and an assigned Return Authorization Number before they are sent back. Although our policy typically requires us to decline returns without a Return Authorization code , as a one-time exception, we are willing to process an exchange for you. Please provide us with your top three preferred styles that are currently available online (including the style, top and bottom sizes, and bottom shape if applicable), and we’ll arrange your new order immediately. Please keep in mind that since this is a one-time exception, the exchanged items will not be eligible for any further exchanges or refunds. In regards to your order #2313635NA, we're pleased to inform you that we’ve received your returned items, and your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. We look forward to your next email! Kindest, Ja

2306868NA / DAEF602894401 - UNAUTHORIZED RETURN / OFFERED RF & REP FOR PROCESSING: #2313635NA / DE8BA92895349

FOR PROCESSING: #2313635NA / DE8BA92895349 4/20/2026 #2313635NA N/A RYAN WADE MAIDORBBOTM 1 USPS9500114886036108013066 326526 4/22/2026 4/20/2026 #2313635NA N/A RYAN WADE MAIDORTOPSP 1 USPS9500114886036108013066 326527 4/22/2026 2306868NA / DAEF602894401 - UNAUTHORIZED RETURN / OFFERED RF & REP 4/20/2026 #2306868NA N/A RYAN WADE MAIGARTOPSP 1 USPS9500114886036108013042 326495 4/22/2026 4/20/2026 # N/A N/A RYAN WADE N/A 1 USPS9500114886036108013042 MAIGAR BOT CUSTOMER CUT SIZE/BRAND TAG OFF 326496 4/22/2026

Dear Ryan, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding your return and wanted to kindly remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Crystel

Hi Ryan, With the management's approval, we will make a one time exception for you. We're pleased to inform you that your refund is now being processed. Please allow 7 to 10 business days for the refund to be processed and reflected in your account. A credit will be automatically applied to your original payment method, and you’ll receive a notification email once the process is complete. If you need any further assistance, please don’t hesitate to reach out—we’re happy to help! Wishing you a wonderful day! Kindest, Jetz

SA Approved OTE RF 2306868NA / DAEF602894401