Hi,
I was just wanting to check in on my exchange related to
*Return Authorization (RA) Number: #85D2872883556. *I haven't received any
notification of my return being received or of the exchanged item being
shipped. I wasn't sure how long the process takes, so no rush, but wanted
to check in! Please let me know if you need any additional information or
have any information.
AGENT2026-04-11 02:41:49· email/helpdesk
Dear Kacey,
Thanks for your message and for your follow-up.
Great news—your item has reached our warehouse. We're pleased to inform you that your exchange (DARA - RIYA Bottom / M / Cheeky) has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Denise xx
AGENT2026-04-11 02:42:25· email/helpdeskINTERNAL
2300286NA 85D2872883556
PROCESSED EX APRIL 11, 2026 / NEW ORDER 2312800NA
SD 5 Apr 2026
ADD 8 Apr 2026
WH 9 Apr 2026
4/8/2026 #2300286NA 85D2872883556 KACEY ROBERSON SIDRIYABOTS 1 UPS1ZC600X80379198112 323033 4/9/2026
Replies are sent through Open Doors, so they stay on the customer record.