Hi!
I just sent in my return request for a bikini I ordered.
The bottoms fit just fine, but the top is too big.
If I requested to exchange the top, would I have to ship back the bottoms as well?
Thank you
AGENT2026-04-15 01:43:17· email/helpdesk
Dear Anastasia,
Thank you for getting in touch. I’m sorry to hear that your top didn't fit. I’d be more than happy to help you!
We are confirming your exchange request and have approved the exchange for the following items:
Returning: POPPY - PEACH SORBET Top SP
(Send back your Top Only, you can hang onto your bag/pouch and send back the top in its original plastic packaging.)
Exchanging For: POPPY - PEACH SORBET Top S
(Your new parcel will be sent to the original shipping address provided upon purchase.)
Return Authorization (RA) Number: F0C2482893250
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1. Prepare Your Items
Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging.
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2. Include the Dispatch Note
Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt.
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3. Ship Your Return
Send your items to the address below.
All items must be received within 14 days of your RA being issued.
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Return Address (for North & Central America, except Canada):
United States
TRIANGL RETURNS
c/o Web To Door Corp
16593 E 14th St
San Leandro, CA 94578
United States
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Important Notes
• Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable.
• Shipping Method: We strongly recommend using a registered postal service and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit.
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Expedite Your Refund or Exchange
To help us process your return more quickly, please email proof of postage once your return has been shipped.
If you have any questions or need further assistance, feel free to contact us at any time.
Warm regards,
Joan