Hi, I ordered a bathing suit a couple weeks ago and I was wondering about
the return because I submitted the return. They said that it was processing
and that you would email me a return label in a day or two, but I never
seem to get it. Is there anything you can do about this? Because now when I
go to my order and I tried to request cancellation again, it says that this
item was already requested for cancellation.
AGENT2026-04-03 09:24:20· email/helpdesk
Hi Mischa,
Thank you for reaching out and we apologize for the confusion.
We would appreciate your understanding that at this moment we do not offer nor have the option to provide our valued customers with return label. The shipping cost incurred for returning item/s to Triangl for an exchange or refund are not covered or reimbursed by us. We have also indicated this information on the approval emailed to you:
As communicated by the team once you receive your RA Number, the product must be received back by TRIANGL within 14 days.
After checking, your request 216FEA2871603 was approved since March 18, 2026.
Unfortunately, as we have not yet received your return in the specified timeframe, your RA Number is no longer valid and we are unable to process your refund/exchange.
For more information, please see: https://triangl.com/pages/frequently-asked-questions
We appreciate your understanding and please let us know if we can be of further assistance.
Kindest,
Joanna
AGENT2026-04-03 09:24:26· email/helpdeskINTERNAL
#2272925NA 216FEA2871603
ARCHIVED: INVALID RA
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