2,272 tickets1-100

Conversation with Customer #543004253

Unknown · Gorgias #235192047

closed
Opened
12 Aug 2026, 15:51
Closed
12 Aug 2026, 16:16
Assignee
Unassigned
customer caregentrianglai_answeredai_handoverai_processingsender-anonymouschannel-chat

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  1. CUSTOMER2026-08-12 15:51:17· chat/gorgias_chat
    Hi can you order an extra bottom?
  2. CUSTOMER2026-08-12 15:51:36· chat/gorgias_chat
    Also what is the return policy if we order multiple sizes?
  3. AI_AGENT2026-08-12 15:51:38· chat/api
    Thanks for your message! Let me connect you with one of our team members who can help you with this. Please hold on for a moment while I transfer the chat. In the working hours, you can expect a response in chat within 1 min. If you’d like, leave your email address here so the team can reach you.
  4. AGENT2026-08-12 15:52:10· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  5. AGENT2026-08-12 15:52:24· chat/helpdesk
    For reference, we have a great returns policy, you may read through and follow this link: https://triangl.com/a/returns Please take note that we accept exchanges and refunds on all our pieces within 14 days of receipt of your shipment.
  6. AGENT2026-08-12 15:52:45· chat/helpdesk
    I'm afraid, our bikini styles are sold as complete sets, which include one top and one bottom. While we’re unable to sell tops or bottoms separately, you are welcome to select different sizes for the top and bottom to achieve your best fit.
  7. AGENT2026-08-12 15:55:15· chat/helpdesk
    Would there be anything else I can assist you with?
  8. AGENT2026-08-12 15:57:23· chat/helpdesk
    Are you still there?
  9. AGENT2026-08-12 15:59:21· chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
  10. CUSTOMER2026-08-12 16:05:51· chat/gorgias_chat
    Ok thank you. Are there any discount codes for first time shoppers.
  11. CUSTOMER2026-08-12 16:06:00· chat/gorgias_chat
    Also where are these made?
  12. AGENT2026-08-12 16:06:35· chat/helpdesk
    Welcome back.
  13. AGENT2026-08-12 16:06:46· chat/helpdesk
    All items are shipped from Hong Kong and they are manufactured in China.
  14. AGENT2026-08-12 16:07:01· chat/helpdesk
    We don't have any promotions or discounts running at the moment. If you're not yet on our mailing list, we'd love to add you so you can be notified of new releases and upcoming promos?
  15. AGENT2026-08-12 16:08:48· chat/helpdesk
    Will there be anything else I can assist you with?
  16. AGENT2026-08-12 16:10:37· chat/helpdesk
    Are you still there?
  17. CUSTOMER2026-08-12 16:12:06· chat/gorgias_chat
    How long do they take to get to the us if I order today?
  18. AGENT2026-08-12 16:12:31· chat/helpdesk
    Once you have placed an order, it will take 1-2 business days to process an order and 3-5 business days for delivery. And there can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
  19. AGENT2026-08-12 16:14:32· chat/helpdesk
    Would there be anything else I can assist you with?
  20. AGENT2026-08-12 16:16:17· chat/helpdesk
    It looks like you’re all set! Thanks for chatting, and don’t hesitate to reach out again anytime. Have a great day! xx
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