CUSTOMER2026-08-08 02:00:54· chat/gorgias_chat
it keeps removing things from my cart when i go to checkout
AI_AGENT2026-08-08 02:01:12· chat/api
Hi, welcome to TRIANGL! I’m sorry your cart keeps changing when you try to check out. What error message are you seeing?
CUSTOMER2026-08-08 02:01:33· chat/gorgias_chat
no error message it just removed half my cart when i checkout
AI_AGENT2026-08-08 02:01:50· chat/api
I’m sorry, Brooke, that half your cart disappeared at checkout. Since there’s no error message, please try a different browser, clear your cache and cookies, or use another device. Also check your internet connection. If the items still disappear after that, let me know and I’ll connect you with a team member who can investigate.
CUSTOMER2026-08-08 02:03:40· chat/gorgias_chat
it still keeps deleting
AI_AGENT2026-08-08 02:03:53· chat/api
I’m sorry, Brooke, that it’s still deleting items from your cart. Since the troubleshooting hasn’t fixed it, I’m passing your request to our team. A person will follow up, and the expected wait is 1 minute. Thanks for your message! Let me connect you with one of our team members who can help you with this.
Please hold on for a moment while I transfer the chat.
AGENT2026-08-08 02:04:25· chat/helpdesk
Hi!
AGENT2026-08-08 02:04:36· chat/helpdesk
You're now connected to a live agent. I'm Jenina, and I’ll be assisting you from here on!
CUSTOMER2026-08-08 02:05:22· chat/gorgias_chat
it keeps deleting half my cart when i go to checkout
CUSTOMER2026-08-08 02:06:38· chat/gorgias_chat
hello
CUSTOMER2026-08-08 02:07:07· chat/gorgias_chat
i had five and when i checkout there’s only three
AGENT2026-08-08 02:07:42· chat/helpdesk
Sorry to know that you're having trouble checking out.
CUSTOMER2026-08-08 02:07:46· chat/gorgias_chat
you should just gift me the last two items since i am loyal
CUSTOMER2026-08-08 02:08:13· chat/gorgias_chat
my profile doesn’t even show half my bathing suits
AGENT2026-08-08 02:08:19· chat/helpdesk
I recommend clearing your browser’s cache and cookies, then trying again. You may also try using a different browser.
AGENT2026-08-08 02:09:19· chat/helpdesk
I'm afraid, we do not offer free bikinis.
CUSTOMER2026-08-08 02:11:12· chat/gorgias_chat
you should start for loyal customers now i don’t even want to buy the bathing suits bc it deleted them
CUSTOMER2026-08-08 02:11:45· chat/gorgias_chat
the person who won the last giveaway owned non triangl bathing suits
AGENT2026-08-08 02:11:47· chat/helpdesk
I'll be sure to forward your suggestion to our team, Brooke.
AGENT2026-08-08 02:12:48· chat/helpdesk
I see. Our giveaways are fair, and everyone has a chance to win.
AGENT2026-08-08 02:12:59· chat/helpdesk
Can I help you with anything else?
CUSTOMER2026-08-08 02:13:29· chat/gorgias_chat
if you do giveaways for fake fans you should do giveaways to real ones
CUSTOMER2026-08-08 02:13:39· chat/gorgias_chat
no thanks have a good night
AGENT2026-08-08 02:15:16· chat/helpdesk
We completely understand your frustration!
AGENT2026-08-08 02:15:23· chat/helpdesk
We always appreciate the support from our genuine TRIANGL community and are sorry if the giveaway experience was disappointing. We’ll definitely take your feedback on board.
AGENT2026-08-08 02:15:33· chat/helpdesk
If you need help with anything, please chat with us again anytime! Have a good one! x