Hi Anna,
Hope all is well. I wanted to reach out to receive an update on my exchange. I returned the S top and haven't received anything on the status of the S++ being processed or shipped. Can you please check on that?
Thanks!
Deanna
AGENT2026-08-04 03:30:06· email/helpdesk
Dear Deanna,
Upon checking, we can see that your request has been processed, and a new Order Confirmation has been sent. The tracking number will be provided within the next 1-2 business days.
If you need any further assistance, feel free to reach out—we’re happy to help!
Kindest,
Geelah