31,243 tickets1-100

Order #2391535NA

Carolina Sanchez navarro · carosn.13@gmail.com · Gorgias #233982485

closed
Opened
5 Aug 2026, 12:44
Closed
8 Aug 2026, 06:58
Assignee
Gelou - Returns Team
returnsreturns_approvedreturns_clarificationtrianglchannel-email

No Open Doors contact is linked to this ticket.

  1. AGENT2026-08-05 12:44:37· email/helpdesk
    Dear Carolina, Thank you for sending your bikini. Since we last spoke, the item you have requested is now out of stock with an expected replenishment date of August 17, 2026. We would like to offer you the following options: 1. WAIT FOR ITEMS TO BE BACK IN STOCK We will ship your items as soon as they become available 2. SELECT ANOTHER STYLE FOR EXCHANGE (of the same price as your original order) - Let us know your top 3 choices currently available online. Please include the Style Name + Top/Bottom sizes + Bottom Cut. - We will process the new bikini set straight away. - If you returned a top or bottom only, no need to return the other item. If a refund amount is due, this will be processed at the time of your request. We look forward to your confirmation. Kindest, Gelou
  2. AGENT2026-08-05 12:46:08· email/helpdeskINTERNAL
    2391535NA / C64A172964083 MIMSAN3TOPS 0 > OOS | ETA: 08/17/2026 7/28/2026 #2391535NA N/A CAROLINA SANCHEZ N MIMSAN3TOPXS 1 USPS4209457823079400150899561467772376 351307 7/31/2026
  3. AGENT2026-08-08 06:58:56· email/helpdeskINTERNAL
    RT https://triangl.gorgias.com/app/views/1073535/234072745
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