11,901 tickets1-100

How do I pick the right size?

Unknown · Gorgias #234046816

closed
Opened
5 Aug 2026, 19:30
Closed
5 Aug 2026, 19:49
Assignee
Unassigned
customer caresiztrianglai_handoversender-anonymouschannel-chat

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  1. CUSTOMER2026-08-05 19:30:27· chat/gorgias_chat
    > How do I pick the right size? You can find general sizing information on our Size Guide here For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it. > I need sizing help
  2. AGENT2026-08-05 19:30:47· chat/helpdesk
    Hi there! I’m Janis, and I’ll be helping you from here.
  3. AGENT2026-08-05 19:30:57· chat/helpdesk
    May I know which particular style you are checking out, please?
  4. CUSTOMER2026-08-05 19:30:59· chat/gorgias_chat
    Hello
  5. AGENT2026-08-05 19:31:27· chat/helpdesk
    May I know which style you are interested in, please?
  6. CUSTOMER2026-08-05 19:32:13· chat/gorgias_chat
    MAIA - COBALT NEOPRENE SCOOP BIKINI SET
  7. AGENT2026-08-05 19:32:31· chat/helpdesk
    Fab choice. May I know your cup size and your general bottom size, please?
  8. CUSTOMER2026-08-05 19:32:55· chat/gorgias_chat
    Cup size is 32 F
  9. CUSTOMER2026-08-05 19:33:22· chat/gorgias_chat
    Bottom is 8 UK
  10. AGENT2026-08-05 19:33:46· chat/helpdesk
    Thanks. For me to better guide you with sizing, I will need your exact measurements in centimeters or inches. Do you have a tape measure handy?
  11. CUSTOMER2026-08-05 19:34:22· chat/gorgias_chat
    Yes
  12. AGENT2026-08-05 19:34:41· chat/helpdesk
    May I have your bust and underbust measurements, please? For the bust, please wrap the measuring tape around the most protruding part of the bust. As for the underbust, please wrap the measuring tape on the most comfortable yet snug position around the rib cage. This is where the band of the bra usually sits. To help you out with the top measurements, you may refer to this link: https://prnt.sc/-1T8Z2xx4hnX
  13. CUSTOMER2026-08-05 19:36:10· chat/gorgias_chat
    79cm/90cm
  14. AGENT2026-08-05 19:36:49· chat/helpdesk
    Just to confirm, is 90cm your bust size?
  15. CUSTOMER2026-08-05 19:36:57· chat/gorgias_chat
    Yes
  16. AGENT2026-08-05 19:37:43· chat/helpdesk
    Thanks for the confirmation. Based on your measurements, I would recommend the S+ top. If you’d prefer a little more coverage or a more relaxed fit, you might like the S++ size instead.
  17. AGENT2026-08-05 19:37:47· chat/helpdesk
    Could you please measure your waist, lower waist, and hips in centimeters or inches? For the waist, use the tape to circle your waist (sort of like a belt would) at your natural waistline, which is located above your belly button and below your rib cage. For the lower waist, measure around 2-3 inches below the belly button. Technically, this is where the waistband of the bikini should sit. And for the hips, wrap the tape around the biggest part or most protruding part of the bum. You may use this as a reference: https://prnt.sc/6_QIYsqtB9JZ
  18. CUSTOMER2026-08-05 19:39:54· chat/gorgias_chat
    68cm/85cm/91cm
  19. AGENT2026-08-05 19:40:13· chat/helpdesk
    Thank you. Let me check this. Please hold on.
  20. CUSTOMER2026-08-05 19:40:26· chat/gorgias_chat
    Thx
  21. AGENT2026-08-05 19:41:25· chat/helpdesk
    Thanks for waiting. Based on your details, I recommend the S size for the bottoms.
  22. AGENT2026-08-05 19:43:18· chat/helpdesk
    Would there be anything else I can assist you with today?
  23. AGENT2026-08-05 19:45:40· chat/helpdesk
    Are you still there?
  24. AGENT2026-08-05 19:49:23· chat/helpdesk
    It seems like you're already set! Thank you for chatting. Please feel free to chat with us again anytime! Have a lovely day! xx
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