CUSTOMER2026-08-03 16:13:28· chat/gorgias_chat
> How do I pick the right size?
You can find general sizing information on our Size Guide here
For a more tailored size recommendation based on your measurements, our team is happy to help — just say 'I need sizing help' and we'll guide you through it.
> I need sizing help
CUSTOMER2026-08-03 16:13:55· chat/gorgias_chat
I ordered a large in two bottoms. The front converage is perfect and fits well but there are some gaps in the back
AGENT2026-08-03 16:14:00· chat/helpdesk
HI!
AGENT2026-08-03 16:14:04· chat/helpdesk
You’ve reached our live chat. I'm Mavi, and I'd be happy to assist you today!
AGENT2026-08-03 16:14:44· chat/helpdesk
What do you mean by gaps? Extra fabric?
CUSTOMER2026-08-03 16:15:52· chat/gorgias_chat
I have bottoms in the tie side cheeky and standard cheeky. They are both size L. The front fits perfect and coverage is perfect. In the back there is some extra fabric and some gapping on the sides
CUSTOMER2026-08-03 16:16:11· chat/gorgias_chat
its not too bad, but didnt want a size down to be too small
AGENT2026-08-03 16:16:39· chat/helpdesk
Was it for both styles? Tie side and standard cheeky?
CUSTOMER2026-08-03 16:17:02· chat/gorgias_chat
yes it happened with both
AGENT2026-08-03 16:17:14· chat/helpdesk
Was it uncomfortable?
CUSTOMER2026-08-03 16:18:17· chat/gorgias_chat
not uncomfortable bc its loose
AGENT2026-08-03 16:18:27· chat/helpdesk
Noted. What's your usual size in general bottom?
CUSTOMER2026-08-03 16:18:39· chat/gorgias_chat
M but I know that triangl can run a bit small
AGENT2026-08-03 16:19:39· chat/helpdesk
Can you please check the tags of all your bottoms that you wear in general and provide me size as in 0, 2, 4, 6, 8, 10 US?
CUSTOMER2026-08-03 16:20:08· chat/gorgias_chat
I'm usually a 6 US
AGENT2026-08-03 16:20:39· chat/helpdesk
Got it. For me to better guide you with sizing, I will need your exact measurements. Do you have a cloth measuring tape handy?
CUSTOMER2026-08-03 16:22:07· chat/gorgias_chat
yeah
AGENT2026-08-03 16:22:17· chat/helpdesk
Great!
AGENT2026-08-03 16:22:28· chat/helpdesk
May I have your size in cm for your hip, waist, and lower waist areas, please? Let me give you tips on how to get the measurements correctly.
AGENT2026-08-03 16:22:38· chat/helpdesk
- For the hips: wrap the tape on the biggest part or the most protruding part of the bum.
- For the lower waist: measure around 2-3 inches below the belly button. This is normally where the waist band of the bikini should sit.
- For the waist: measure the thinnest part of the stomach.
CUSTOMER2026-08-03 16:25:49· chat/gorgias_chat
hips is 96 cm lower waist is 82cm and waist is 71cm
AGENT2026-08-03 16:26:20· chat/helpdesk
Thanks!
CUSTOMER2026-08-03 16:26:46· chat/gorgias_chat
hips is actually closer to 93 cm
AGENT2026-08-03 16:27:10· chat/helpdesk
Based on your measurements, the closest size would be S-M.
CUSTOMER2026-08-03 16:27:27· chat/gorgias_chat
okay great thanks I'll exchange for a M
AGENT2026-08-03 16:27:41· chat/helpdesk
Since you're okay with the fit of the L, you may size down to M.
CUSTOMER2026-08-03 16:27:57· chat/gorgias_chat
okay thank you!
AGENT2026-08-03 16:28:05· chat/helpdesk
Sure. You may request an exchange as long as the bikini requirements are met. We have a great 14 days returns policy, you may check all the details here: https://triangl.com/a/returns
AGENT2026-08-03 16:28:18· chat/helpdesk
You're welcome! Is there anything else I might be able to help you with today? :)
AGENT2026-08-03 16:30:40· chat/helpdesk
I just want to check if you’re still there?
AGENT2026-08-03 16:33:42· chat/helpdesk
I’m sorry but I have to close this chat as I did not receive any reply from you. Please feel free to start another chat should you need further assistance. Have a nice day! :) xx