Re: Order #2373865NA

Dear Morgan, We are reaching out regarding your Refund request for order #2373865NA We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name and Sizes (top/bottom) you have sent back? Once we receive your reply, we will double-check this and process your request as soon as possible. Kindest, Dy

Dear Morgan, Apologies, please disrgeard previous email and refer to the below: We have received your Refund Request for Order Number #2373865NA. Sadly, we are unable to approve the request as we cannot issue refunds for a partial return (top or bottom only) on bikinis sold as a set. For refunds, the full set (top, bottom and bag/pouch) must be sent back. Can you please confirm if you will be returning the both bikinis in full set for a refund? Kindest, Dy

PENDING APPROVAL 2373865NA / 29487E2954928

Dear Morgan, I hope this email finds you well. We’re reaching out to follow up on our previous email regarding order #2373865NA and wanted to please remind you that we’re awaiting your response to proceed further. Please be advised that if we don’t hear back from you within the next 48 hours, we will proceed with closing this ticket for the time being. However, please rest assured that you can still reach out to us at any time, and we’ll be more than happy to assist you. Thank you for your attention to this matter, and we look forward to hearing from you soon. Kindest, Reena

Hi Morgan, Thank you for confirming your return request — we’re sorry to hear your order didn’t meet your expectations. Your return has been accepted. Please find your return instructions below. Once your return is received, a full refund will be issued, excluding the shipping fee and any applicable taxes or duties. ⸻ Items Approved for Refund: ESTE - BUTTER CROCHET STRIPE Crop Bikini Top S/ Bottom L / Tie-side / Cheeky VINCA - BUTTER CROCHET STRIPE Triangle Bikini Top S/ Bottom L / Tie-side / Cheeky (Send the 2 full sets and bag/pouch in their original plastic packaging.) Return Authorization (RA) Number: 29487E2954928 ⸻ 1. Prepare Your Items Please ensure all items are in their original condition, including the RETURNS TAG, HYGIENE SEAL, and TRIANGL packaging. ⸻ 2. Include the Dispatch Note Complete and include the Dispatch Note with your return. This helps us identify your items upon receipt. ⸻ 3. Ship Your Return Send your items to the address below. All items must be received within 14 days of your RA being issued. ⸻ Return Address (for North & Central America, except Canada): United States TRIANGL RETURNS c/o Web To Door Corp 16593 E 14th St San Leandro, CA 94578 United States ⸻ Important Notes • Return Shipping: Return shipping costs are not covered by TRIANGL. Original shipping charges are non-refundable. • Shipping Method: We strongly recommend using a registered postal service (while avoiding express shipping) and keeping your tracking information. TRIANGL cannot be held responsible for items lost during transit. ⸻ Expedite Your Refund or Exchange To help us process your return more quickly, please email proof of postage once your return has been shipped. If you have any questions or need further assistance, feel free to contact us at any time. Warm regards, Lynn

REFUND #2373865NA 29487E2954928

Dear Morgan, We are reaching out regarding your Refund request for order #2373865NA. We've received notification from our warehouse that your item/s have arrived. However, the items reported do not match the items on your original request. To ensure we process your request correctly, can you please list the Style Name and Sizes (top/bottom) you have sent back? Once we receive your reply, we will double-check this and process your request as soon as possible. Kindest, Denise xx

CLARIFICATION - W/ MISSING SKUS RF 2373865NA 29487E2954928 sd 29 Jul 2026 add 07/31/2026 wh 8/4/2026 7/31/2026 #2373865NA 29487E2954928 MORGAN SEELEY ESTBUTTOPS 1 UPS1Z589W470394385294 352062 8/4/2026 7/31/2026 #2373865NA 29487E2954928 MORGAN SEELEY VINBUTTOPS 1 UPS1Z589W470394385294 352063 8/4/2026

RT https://triangl.gorgias.com/app/views/1073535/234430334